Tech Business Analyst

2 weeks ago

Kuala Lumpur, Malaysia Zurich Insurance Full time

Location: Kuala Lumpur, Malaysia

The Tech Business Analyst has responsibility for the understanding, analysis & documenting business requirements and also configures products and business rules in the systems.

Responsibilities:

- Engage with business stakeholders on product & process business requirements.
- Analyze requirements including identifying gaps in business input.
- Identify opportunities to automate and/or simplify business processes.
- Make pragmatic and delivery focused decisions. Communicate and obtain buy-in from Business stakeholders.
- Document product data required to create new products - ie data required for quotations, policies, claims etc.
- Document business rules to enable business processes and rules-based automation of business processes.
- Configure products, processes, and business rules in the system (extensive training will be provided)
- Work with IT Vendors, partners, and internal delivery teams in ensuring pragmatic project delivery.

Experiences & Skills:

- Prior experience in Insurance as a Business Analyst.
- Experience with SQL.
- Prior coding experience (any technology) highly regarded.
- Recent experience in Agile delivery highly regarded.
- Understanding of IT project delivery and agile / DevOps methodologies.
- Strong documentation skills (Microsoft Excel, Word & PowerPoint)
- Attention to detail.
- Strong analytical and problem-solving skills.
- Ability to understand business requirements in detail.
- Excellent communication & relationship building skills.
- Ability to influence people.
- Ability to work across diverse Asian cultures.

At Zurich we are proud of our culture. We are passionate about Diversity and Inclusion. We want you to bring your whole self to work we have a diverse mix of customers, and we want our employee base to reflect that.

Our diversity and inclusion initiatives are creating an environment where everyone feels welcome regardless of protected characteristics.

We are committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities. Zurich is passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity.

So, make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.

You are the heart & soul of Zurich

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

Let’s continue to grow together

Location(s): KL, Malaysia

Recruiter name: Izzah Saibudin

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