Customer Success Executive

7 days ago

Sentul, Malaysia IFIKIR ENGLISH Full time

**Jawatan Kosong: Customer Success Executive**

**Lokasi**: Sentul (berdekatan Wangsa Maju)
**Gaji**: RM1,800 - RM2,000 sebulan

✨ **Adakah Anda Minat Berkomunikasi & Membina Hubungan Positif?**

Jom sertai **iFikir Sdn Bhd**, sebuah syarikat dinamik yang berdedikasi untuk membantu golongan dewasa bekerja meningkatkan keyakinan diri melalui formula unik kami, **LEAPER Formula**. Dengan hampir **100,000 pengikut di media sosial**, kami adalah komuniti yang berkembang pesat dan menjemput individu berbakat untuk menyertai pasukan kami sebagai **Customer Success Executive**.

**Peranan Anda**

Sebagai **Customer Success Executive**, anda akan memainkan peranan penting dalam memastikan pengalaman terbaik untuk pelajar kami. Anda akan:
Mengurus dan menyelenggara rekod serta maklumat pelajar.
Menjadi penghubung utama untuk komunikasi dengan pelajar melalui telefon, emel, dan platform lain.
Menyusun dan menyelaras jadual pelajar serta mesyuarat.
Memberikan maklumat dan panduan berkaitan program serta perkhidmatan kami.
Menangani pertanyaan, masalah, dan maklum balas pelajar dengan profesionalisme.
Menyokong pasukan dalam pelbagai tugasan pentadbiran.
Memastikan setiap interaksi mematuhi polisi dan prosedur syarikat.
Membantu dalam penganjuran aktiviti serta acara melibatkan pelajar.
Memantau kepuasan pelajar dan mencadangkan penambahbaikan secara berterusan.

**Siapa yang Kami Cari**

Kami sedang mencari individu yang:
✔ Bersemangat tinggi, proaktif, dan suka berinteraksi dengan orang ramai.
✔ Mempunyai Diploma atau Ijazah dalam bidang berkaitan.
✔ Fasih berbahasa Malaysia dan Inggeris (lisan & tulisan).
✔ Mahir menggunakan perisian pejabat seperti **Microsoft Office, Google Drive, Dripsender, dan Lead Connector**.
✔ Mempunyai kemahiran organisasi yang baik dan perhatian terhadap perincian.
✔ Boleh menguruskan masa dengan cekap dan bekerja secara berdikari atau dalam pasukan.
✔ Mempunyai sikap profesional dalam perkhidmatan pelanggan.
✔ Boleh mula bekerja segera adalah satu kelebihan.

**Kenapa Sertai iFikir?**

⭐ **Ganjaran & Manfaat Menarik**:

- Gaji bermula dari **RM1,800 - RM2,000**:

- Bayaran lebih masa
- Caruman KWSP / SOCSO / PCB

⭐ **Kelebihan Lain**:

- Peluang kenaikan pangkat dan pembangunan kerjaya
- Latihan intensif dan sokongan berterusan
- Aktiviti bulanan (sukan, permainan, wayang, dll.)
- Aktiviti CSR dan sumbangan komuniti
- Waktu kerja yang fleksibel**:Isnin hingga Jumaat, 9 pagi - 6 petang**

**Bagaimana Cara Memohon?**

**Tarikh Akhir Permohonan**: 30 March 2025

✨ Jangan lepaskan peluang ini untuk menjadi sebahagian daripada pasukan kami yang hebat. Mulakan perjalanan kerjaya anda bersama **iFikir** hari ini

**Di iFikir, kami bukan hanya membina kerjaya—kami membina keyakinan dan perubahan. Sertai kami sekarang**

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: RM1,800.00 - RM2,000.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Monday to Friday

Supplemental Pay:

- Commission pay
- Overtime pay

Work Location: In person

Expected Start Date: 03/03/2025

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