Clinical Administrator

4 days ago


Kuala Lumpur, Malaysia Green Wings Recovery Center Full time

**Job Summary**:
The Clinical Administrator is responsible for overseeing the day-to-day clinical operations of the addiction rehabilitation center. This role ensures that all clinical programs comply with regulatory standards and internal policies while supporting the delivery of high-quality, evidence-based care. The Clinical Administrator leads clinical staff, coordinates service delivery, manages documentation, and works closely with leadership to maintain program effectiveness and client satisfaction.

**Key Responsibilities:Clinical Operations & Oversight**
- Supervise daily operations of clinical departments including counseling, case management, and psychiatric services.
- Monitor compliance with federal, state, and local regulations, including HIPAA, licensing, and accreditation standards.
- Ensure clinical documentation is complete, timely, and meets organizational and regulatory requirements.
- Coordinate scheduling, staffing, and client flow for therapy sessions, assessments, and group activities.

**Staff Management**
- Recruit, train, and supervise clinical staff, including therapists, counselors, and support personnel.
- Conduct regular performance evaluations and provide coaching and professional development.
- Facilitate clinical team meetings and ensure effective communication and collaboration.

**Quality Assurance**
- Implement and monitor quality improvement initiatives.
- Participate in audits and prepare reports for internal use and external regulatory bodies.
- Analyze clinical outcomes and client feedback to improve service delivery.

**Client Services**
- Support clinical staff in developing and reviewing individualized treatment plans.
- Address escalated client concerns or crises and ensure proper follow-up.
- Promote trauma-informed, culturally sensitive care practices across all programs.

**Administrative & Strategic Duties**
- Collaborate with leadership to plan, evaluate, and enhance clinical programs.
- Manage clinical budgets, resource allocation, and supply procurement.
- Assist in grant writing, reporting, and program evaluations as needed.

**Qualifications**:

- Master’s degree in Psychology, Social Work, Counseling, Nursing, or related field (required).
- Licensure as a clinical professional (e.g., LCSW, LMFT, LPC, RN, or equivalent) in the state of operation (required).
- Minimum 3-5 years of clinical experience in addiction treatment or behavioral health settings.
- At least 2 years in a supervisory or administrative leadership role.
- Strong knowledge of substance use disorder treatment models and recovery frameworks.
- Excellent organizational, leadership, and interpersonal communication skills.
- Proficiency in electronic health record (EHR) systems and Microsoft Office Suite.
- Ability to handle sensitive issues with discretion and sound judgment.

Pay: From RM2,500.00 per month

Work Location: In person



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