Sales Support Executive

1 week ago

Subang Jaya, Malaysia CM Boost Studio Sdn Bhd Full time

**Job Overview**:
This role is perfect for individuals who thrive in a fast-paced environment and are passionate about delivering exceptional service to clients. Join us and be a part of a dynamic team dedicated to driving success

**Key Responsibilities**:
**Client Coordination**:

- Act as the primary point of contact for clients regarding order inquiries, follow-ups, and issue resolution.
- Assist in managing client relationships by providing timely updates and ensuring high service levels.

**Sales Support**:

- Prepare and process sales orders, invoices, and relevant documents.
- Monitor and manage inventory levels in collaboration with the sales team.
- Track sales performance and generate periodic reports for management review.

**Communication and Follow-ups**:

- Coordinate with internal teams, such as marketing and operations, to ensure the timely delivery of client requirements.
- Conduct regular follow-ups with clients to maintain strong relationships and gather feedback.

**Administrative Tasks**:

- Maintain accurate and organized records of client interactions and transactions.
- Handle ad-hoc administrative duties to support the sales and management teams.

**Problem Solving**:

- Assist in resolving client complaints or disputes efficiently and professionally.
- Provide creative solutions to improve client satisfaction and retention.

**Requirements**:
**Educational Background**:

- Diploma or Bachelor’s degree in Business Administration, Marketing, or a related field.

**Work Experience**:

- Minimum 2 years of experience in sales support, customer service, or a related role.

**Skills**:

- Strong organizational and multitasking skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Excellent verbal and written communication skills in English and Bahasa Malaysia.
- Basic understanding of sales processes and marketing principles.
- Analytical mindset with attention to detail.

**Personal Qualities**:

- Team player with a proactive attitude.
- Ability to work under pressure and meet deadlines.
- Customer-focused with a problem-solving approach.

Pay: RM2,500.00 - RM2,800.00 per month

**Benefits**:

- Professional development

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Fixed shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Rotational shift
- Weekend jobs

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Sales: 1 year (required)

**Language**:

- English (required)
- Bahasa (required)
- Mandarin (preferred)

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