Reservation Assistant
2 days ago
Ensure that the reservation department is operating smoothly in accordance to hotel requirements. - Ensure all reservation taken is in order and updated in the system according to hotel regulation. - Check that all correspondence, fax, telex and cables are replied as soon as possible (24 hours). - Keep and update all tariff information according to letters sent to corporate clients and travel agents. - Be aware of all promotions and packages room rates, types of rooms the hotel has for sales. - Be aware of the food promotion and the location of the hotel. - Maintain and update current guest history data as and when necessary. - Keep inventory of office stationery and requisite whenever necessary - Attend Front Office daily briefing and front Office Communication monthly meeting - Note down on reservation form all special request (ie. VIP, preferential of rooms, bed type, view, extra bed/baby cot, complimentary amenities etc) - Be polite and courteous at all times when on the phone and when meeting guest - Maintain a proper filing system for all reservation correspondence according to arrival dates for easy access when the need arises. - Report to Reservation Manager / Assistant Reservation Manager of any complaints received. - Ensure that all correspondence, fax, telex received are time stamp - Maintain cleanliness and orderliness in the reservation work area. - Attend Front Office monthly communication meeting. - Responsible to carry out any duties as may be assigned by the Reservation Manager, Front Office Manager or the Asst Front Office Manager from time to time.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
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Front Desk Reservation Assistant
1 week ago
Melaka, Malaysia FALCON PACE SDN BHD Full timeFront Desk Cum Reservation Assistant Job Description - Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) - Greet and welcome guests upon their arrival as well as answer questions and address complaints. - Perform Cashiering Task. - Perform all check-in and check-out tasks - Manage online and phone reservations -...
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Reservations Agent
3 days ago
Melaka, Malaysia Marriott International, Inc Full time**Additional Information** **Job Number**25014751 **Job Category**Reservations **Location**Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia, 75100 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....
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Front Desk Reservation Assistant
7 days ago
Melaka, Malaysia The Pines Melaka Full timeFront Desk Cum Reservation Assistant - Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) - Greet and welcome guests upon their arrival as well as answer questions and address complaints. - Perform Cashiering Task. - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers...
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Reservations Manager
5 days ago
Melaka, Malaysia Marriott International Full timeJob Description **JOB SUMMARY** Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer...
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Front Office Assistant
3 days ago
Melaka, Malaysia Swan Garden Resort Hotel Melaka Full timeTo handle the set-up of daily reservations and check in/out guests - To ensure guest satisfaction, anticipate and respond to request promptly - Responsible for the delivery of service of throughout in a friendly and courteous manner - Ability to perform the duties of night audit - Assist in pre-registration and blocking of rooms for reservation - Understand...
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Retail Assistant
5 days ago
Melaka, Malaysia G29 Mart Full timeGuest Check-In and Check-Out - Welcoming guests upon arrival - Verifying their reservations and assisting them with the check-in process. This includes collecting necessary information, providing room keys, and explaining hotel policies and procedures. Similarly, handling the check-out process by returning deposits, and ensuring guest satisfaction. Billing...
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Front Office Assistant
2 weeks ago
Melaka, Malaysia SGI VACATION CLUB BERHAD Full timeWe are looking for a Front Office Assistant responsible to response to all guests request in the timely manner and carry out work accordance to front office standard operating procedures set by the company. **Responsibilities**: - Provide guest service, checks in guests, input reservation into IFCA system, collecting room deposit before issuing room keys...
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Front Office Assistant
3 days ago
Melaka, Malaysia SGI VACATION CLUB BERHAD Full timeWe are looking for a Front Office Assistant responsible to response to all guests request in the timely manner and carry out work accordance to front office standard operating procedures set by the company. **Responsibilities**: - Provide guest service, checks in guests, input reservation into IFCA system, collecting room deposit before issuing room keys...
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Front Office Assistant
1 week ago
Melaka, Malaysia SGI VACATION CLUB BERHAD Full timeWe are looking for a Front Office Assistant responsible to response to all guests request in the timely manner and carry out work accordance to front office standard operating procedures set by the company. **Responsibilities**: - Provide guest service, checks in guests, input reservation into IFCA system, collecting room deposit before issuing room keys...
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Front Office Assistant
2 days ago
Melaka, Malaysia BABA RESIDENCES SDN. BHD. Full timeResponsible in the overall care, hospitality and service given to our customers through out their stay. 1. Maximization of room sales and revenue for the Hotel. 2. Ensure our customers receive a fast, efficient check-in and check -out. 3. Ensure all customer queries or requests are handled in a polite and efficient manner. 4. Be conversant with the OPERA...