Account Executive
1 day ago
You will need to ensure projects are executed according to timeline and requirements, as well as communicating between clients and the operations team.
**Responsibilities**:
- You will be the first point-of-contact between clients and the operations team, liaising and communicating with both parties.
- Learn to effectively manage and interpret client requests and feedback, and prepare briefs accordingly
- Work closely with the team to ensure the timely and successful delivery of our solutions according to clients’ needs and objectives
**Job Scope**:
- Client support (liaising customer communications, gathering information and materials, managing client expectations)
- Tracking the progress of deliverables, including amendments, corrections, and special requests.
- Work closely with the Marketing Consultant and other cross-functional teams to manage and launch clients’ deliverables on time.
- Co-manage key client relationships and correspondences
- Assist marketing consultant and operations team to develop proposal presentation slides
- Oversee and execute campaign plans to meet timelines
- Work with team and/or third party vendors to ensure all client expectations are met; Requirements: - Job Requirements:
- Possess a recognised Diploma or Degree
- Minimum 1-year working experience in related industry
- Strong English communications skills
- Dynamic personality with a positive work attitude
- Basic understanding of digital marketing concepts
- Must be detail oriented and highly organised
- Professional interpersonal skills
- Self-starter and great at time management
- Able to work independently and collaboratively
- Able to solve problems and think critically
Suggested Software ProficiencyYou need to be proficient in common tools used by a digital agency, including but not limited to:
- Project Management
- Collaboration Tools
- Work Messaging and Video Call Apps
- Knowledge in CRM is also a plus
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