Job Controller

3 days ago


Bukit Mertajam, Malaysia FADASON SDN BHD Full time

Key Responsibilities
- **Job Scheduling & Assignment**:

- Allocate service jobs to technicians based on skill and workload
- Monitor progress and reassign tasks to meet deadlines
- **System & Documentation Management**:

- Input job orders into the service management system
- Ensure accurate records and proper documentation of work done
- **Workflow Coordination**:

- Liaise with Service Advisors and Parts Department to ensure parts and info are ready
- Resolve bottlenecks and delays in service flow
- **Monitoring & Reporting**:

- Track technician productivity and job completion times
- Generate performance reports for management
- **Team Support & Delegation**:

- Delegate tasks to maintain service bay efficiency
- Communicate clearly with technicians and service staff

**Qualifications**:

- **Diploma or Certificate in Automotive Engineering** or a related technical field
- **SKM Level II or III** (Sijil Kemahiran Malaysia) in automotive service is often preferred
- **Vocational training** in vehicle maintenance or workshop operation
- **Valid driver’s license** may be required for vehicle movement within the workshop

Experience
- **1-3 years** of experience in automotive service operations
- Prior role as a **Service Advisor, Technician, or Workshop Coordinator** is beneficial
- Familiarity with **Toyota service systems and workflow** is a plus
- Proven ability to manage technician schedules and service flow efficiently

Skills That Boost Your Profile
- Strong coordination and delegation skills
- Proficiency in service management software
- Ability to work under pressure and meet tight deadlines
- Good communication in English and Bahasa Malaysia

**Job Types**: Full-time, Permanent

Pay: RM2,000.00 - RM3,500.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus

Work Location: In person


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