Customer Support Care

2 weeks ago

Subang Jaya, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

**Responsibilities**:

- Deliver world-class customer service while responding to customer inquiries and concerns via the chat channel
- Build meaningful relationships with our customers through a consultative approach, understanding their current and future needs
- Address travel-related questions and issues communicated through chat.
- Rebook and recalculate fares and reissues, as well as review incorrect charges.
- Assist customers with upgrade requests, baggage inquiries, delays, and cancellations.

**Requirements**:

- _**Fresh Graduates/Unemployed/Retrenched Employees** are encouraged to apply_
- Required language(s): Fluent in English.
- Must be able to work rotational shifts

**_* experience in aviation or airline will be an added advantage_**

**Why Join Us?**
- _Friendly working environment_
- _High Basic_
- _Urgent Hiring_
- _Rare career prospect and growth_

**Salary**: RM2,700.00 - RM3,100.00 per month (+ _Additional Allowances_)

**Contract length**: 12 months (_High chance of being absorbed as permanent with good work performance_)

**_APPLY NOW_** for a good opportunity working with an _International Airline Company_

**Job Types**: Full-time, Contract
Contract length: 12 months

**Salary**: RM2,700.00 - RM3,100.00 per month

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Night shift
- Rotational shift

Application Question(s):

- Are you able to start immediately ?
- What is your expected salary ?
- From a scale of 1-10, how would you rate your fluency in English ?

**Education**:

- STM/STPM (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)

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