Customer Service Executive
1 week ago
**Roles & Responsibilities**:
- Act as customer's communication window for all routine
- Prepare Reports - monthly report, WOM report, Incoming & Outgoing daily sales report, sales return report & OTD report.
- Updates to customers on deliveries status & contact window
- Assist in consignment billing
- Orders log in
- Update OOR (tracker)
- RTV follow up.
- Update supplier's portal.
- Follow up on outstanding payment
- Frame contract tracking
- Shortage & replacement follow up
- Monitor on credit limit and raise the requisition when needed
- Any other duties as assigned by the Management from time to time as deemed necessary.
**Minimum Requirements (Education & Work Experience)**
- Min Diploma in academic level.
- Min 3 years relevant working experiences.
- Good attitude and willing to learn and take up challenges
Pay: RM2,400.00 - RM5,000.00 per month
**Benefits**:
- Additional leave
- Flexible schedule
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Yearly bonus
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Customer Care Specialist: 3 years (preferred)
**Language**:
- English (preferred)
- Bahasa Malayu (preferred)
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