Chat Support

2 days ago


Kuala Lumpur, Malaysia Agensi Pekerjaan Language Talent Solutions Sdn Bhd Full time

Position: Chat Support - Mandarin Speaker
Location: KL Sentral
Working hours: 24/7 rotational shift

**Salary**: RM3,200 - RM4,100 (basic) + RM500 (fixed complexity allowance) + KPI allowance (RM300) + shift allowance (RM400)

**Requirements**:

- Able to read and write in simplified and traditional Chinese
- Open to fresh graduates with no working experience
- Diploma holders require 1 year working experience
- SPM leavers with 3 years working experience

**Responsibilities**:

- Comprehend customer inquiries and provide responses through the relevant channel: chat.
- Grasp customer inquiries, ensuring they receive answers or are directed to the appropriate support channel.
- Handle customer escalations, ensuring timely responses, tracking, and necessary further escalation.

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: RM3,700.00 - RM5,200.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift
- Weekend jobs

Application Question(s):

- Do you have customer service experience?
- What is your highest education?

**Language**:

- Mandarin (required)


  • Chat Support

    2 days ago


    Kuala Lumpur, Malaysia growthfn Full time

    We are seeking experienced and enthusiastic Chat Support Representatives to join our team. As a Chat Support Representative, you will be responsible for assisting customers with their inquiries, providing product information, resolving issues, and ensuring a positive customer experience. **Responsibilities**: - Respond to customer inquiries via chat in a...


  • Kuala Lumpur, Malaysia growthfn Full time

    We are seeking experienced and enthusiastic Chat Support Representatives to join our team. As a Chat Support Representative, you will be responsible for assisting customers with their inquiries, providing product information, resolving issues, and ensuring a positive customer experience. **Responsibilities**: - Respond to customer inquiries via chat in a...

  • Chat Support Agent

    2 days ago


    Kuala Lumpur, Malaysia growthfn Full time

    We are seeking experienced and enthusiastic Chat Support Representatives to join our team. As a Chat Support Representative, you will be responsible for assisting customers with their inquiries, providing product information, resolving issues, and ensuring a positive customer experience. **Responsibilities**: - Respond to customer inquiries via chat in a...

  • Chat Support

    2 days ago


    Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia Recruitify_HR Full time

    ROLE: Japanese - Chat SupportLocation: Kuala Lumpur, Malaysia. Salary: RM 9,000 Language: Japanese + English (B2) Work Hour: Rotational Shift Education: Diploma and above holder Joining Date: ASAP Headcount: 7 Responsibilities* Provide prompt and professional customer support to Japanese-speaking users via online platform such as chat, email.* Communicate...

  • Chat Support

    12 hours ago


    Kuala Lumpur, Malaysia MyGlit Full time

    **Role**:Any Other **Timings**:Flexible (Permanent) **Industry**:BPO / ITES **Process**:Chat **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Vietnamese Chat Support - Vietnamese-Chat Support KL Sentral Shift: 24*7 Has experience in chat support “Bachelor Degree with no exp Diploma with min 1 year of call center...

  • Chat Support

    2 days ago


    Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

    We are currently hiring for Chat Support to support our biggest social media client. Are you Interested or know someone that might be interested? **Education/Requirement**: - Degree with experience or Diploma holder with 1 yrs exp or SPM with 3 yrs exp **Job Summary**: - Understand customer enquiries and ensure they are answered or routed through the...

  • Chat Support

    2 weeks ago


    Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Any Other **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:Any Other Key Skills: Vietnamese Chat Support - Vietnamese-Chat Support KL Sentral Shift: 24*7 Has experience in chat support “Bachelor Degree with no exp Diploma with min 1 year of call center experience SPM with min 3 years...


  • Kuala Lumpur, Malaysia Growthfn Sdn Bhd Full time

    Chat representatives provide online customer service through a live chat support system. General responsibilities may include using online chat portals to answer questions, resolve payment issues, or help customers place orders. **Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and...

  • Chat Support

    2 weeks ago


    Kuala Lumpur, Malaysia growthfn Full time

    The Chat Support Representative - Japanese Speaker in a Business Process Outsourcing (BPO) environment is responsible for providing exceptional customer support through chat channels. This role involves handling customer inquiries, resolving issues, and ensuring customer satisfaction, all in Japanese. The representative will work closely with team members to...

  • Chat Support

    2 weeks ago


    Kuala Lumpur, Malaysia growthfn Full time

    The Chat Support Representative - Mandarin Speaker in a Business Process Outsourcing (BPO) environment is responsible for providing exceptional customer support through chat channels. This role involves handling customer inquiries, resolving issues, and ensuring customer satisfaction, all in Mandarin. The representative will work closely with team members to...