Mgr, Middle Office

Job ID: 31927

Location: Bukit Jalil KL, MY

Area of interest: Operations

Job type: Regular Employee

Work style: Office Working

Opening date: 19 Jul 2025

**JOB SUMMARY**-
**RESPONSIBILITIES**
- Book, reconcile, validate trader’s executions (including but not limited to FX, listed Futures/ Options, Bond, FX Derivatives, IR Derivatives, Equity Derivatives and Credit Derivatives)
- Own query remediation, trade life-cycling and other day-to-day processing, ensuring timely escalation, in order to minimise risk
- Drive continuous improvement and innovate:

- Partner with Technology to deliver transformation
- Work with FO to identify booking model improvements and drive efficiency
- Face of Operations to Equity Finance & Derivatives Desk in Hong Kong - primary point of contact:

- Insulate FM from post execution processing / queries, represent Operations functions
- Build team profile with the Front Office
- Stakeholder engagement, 2-way flow of information - “Trusted Advisor”
- New business enablement and solutions, partner to deliver strategic FM initiatives
- Constantly seek opportunities to improve global consistency, work closely with Hong Kong Middle Office team and other global regions to close gaps and standardise processes.
- Build strong relationship with other Hub teams (GBS) to facilitate efficient communications and speedy resolutions of issues:

- Identify and close knowledge gaps within the Hubs through hands on training
- Work with Validation, Control teams closely on BAU issues and resolve control breaks
- Daily KPI monitoring vs SLA
- Engage with industry bodies and vendors to identify opportunities to enhances processes and systems and drive efficiency
- Be aware of, and strive to reduce, vendor costs
- Operations representation for external/internal and regulator scheduled audits:

- Ensure Audit points are addressed within timeline
- Achieve regulatory compliance and future proof the Middle Office model through a strong understanding of current rules and anticipation of upcoming regulations
- Adherence to Ops Risk Framework standards of implementation and process management:

- Continuous review of procedures and booking model
- Bachelor’s degree or equivalent
- Min 5 years of relevant experience
- Preferably knowledge of APEX and Murex
- Strong understanding in Equity Derivatives product and lifecycle handling
- Strong stakeholder management and collaboration
- Good communications skills verbal and written
- Proficient in Excel ie Pivots, V-lookups, VBA would be added advantage

**About Standard Chartered**
- We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.- Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.- Together we:
- **Do the right thing** and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- **Never settle,** continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- **Are better together,** we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

**What we offer**

**In line with our Fair Pay Charter,** we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.- **Core bank funding for retirement savings, medical and life insurance,** with flexible and voluntary benefits available in some locations.
- **Time-off** including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- **Flexible working** options based around home and office locations, with flexible working patterns.
- **Proactive wellbeing support** through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- **A continuous learning culture** to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- **Being part of an inclusive and values driven organisation,** one that embraces and celebrates our unique diversity,