Project Manager
6 days ago
Deliver to successful completion identified initiatives (global or regional) that will deliver operational quality in the shared service center
- Analyze and design of technology-driven and/or automated solutions that support service line requirements
- Analyze and design process improvements in the designated process areas that deliver measurable and/or qualitative benefits
- Prepare, update and regularly review all relevant process map documentation for the service line and the supporting/enabling functions
- Assess innovative ideas generated from an Ideas Management program relative to benefit and cost
- Support the BPO Manager in cultivating culture of continuous improvement and innovation
Specific Role challenge
- Gain support of the service line that the systematic approach creates significant and measurable improvement.
- Create understanding with employees what the needs and benefits are of process improvement initiatives
- Contribute to cultivating a culture of continuous improvement and innovation
Key Activities
- Execute business process improvement initiatives with employees, relevant stakeholders and process owners
- Provide effective and efficient support to the Head of Lean Program to ensure the smooth running of the department
- Ensure that customer interests are reflected within all phases of improvement
- To liaise with external IT vendors, Finance Business Partners and Consultants
- Understanding the different processes used throughout finance and HR operations locations in Asia Pacific
- Identifying/ leveraging best practices already in use in the finance operations community
- Designing practical and effective solutions to address improvement opportunities - both cost and performance
- Successfully implement improvement initiatives with Finance and HR Business Partners
- Strive as a SME on process improvements/ standardization methodology
- Provide consultative services to both external Finance and HR Business Partners and internal support staff
- Ability to relate to cross-cultural processes and country sensitivities
- Responsible for process documentations (i.e. process maps)
- Maintain strong client relationships
- Be able to influence decisions / actions through provision of value added inputs into the organization’s business processes
**Salary**: RM6,000.00 - RM7,000.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Overtime pay
Ability to commute/relocate:
- Petaling Jaya: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Project Management: 5 years (preferred)
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