Technician 2, Quality Assurance

**Company Description**
At Western Digital, we are on a mission to unlock the potential of data so people, companies and organizations everywhere can create what’s next. To fulfill our vision, we are always on the lookout for potential team members who share our passion for solving problems to empower others.

When you join Western Digital, you join a legacy more than 50 years in the making. Across our Western Digital®, SanDisk®, SanDisk® Professional, WD® and WD_BLACK brands, we have brought some of the most storied advancements in memory and data storage technology to market—and our best, most innovative work is yet to come.

From energizing gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.

Here’s how you can help.

The role of Technician (Quality Sytem) in Quality Assurance, responsible for the maintenance and improvement to the Quality Management System specifically the Document Control System.

The role also carry out the assigned tasks to ensure the quality of product and supporting the related environmental, safety & health and functioning of the departmental business continuity activities, complying with company policies and procedures.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**:

- Responsible on the maintenance, and improvement to the Quality Management System specifically on the online document database (Agile HDD+ and Document Center) for the plant.
- Responsible for managing the approved document release and maintaining the latest version in the online document control system. Maintain document master lists, systematic document filing, and good records management.
- Conduct verification/ audit to ensure valid documents are at the point of use.
- Perform follow up with respective department(s) on the Quality System matters (Doc Control, PCN, ERN etc.) and engineering change document closure.
- Hold authority to reject the submission in the document control system if not meeting the document control requirement.
- Provide support to end users for the online document control system and conduct system training/briefing on the online document control system.
- Follow up with relevant IT personnel or related parties when the Document Control system malfunctions.
- Responsible for the internal part number and PDH part number creation and maintenance.
- Support item creation in Oracle System for indirect materials’ part number.
- Assist in ensuring the functional business risk (in area of assigned responsibility) is adequately identified and mitigated at best possible level.
- Responsible for the health and safety of individual at workplace.
- Accountable for the assigned departmental KPI results.
- Participate in the quality related improvement activities, e.g., testing for system improvement and enhancement.
- Provide quality system training to end users.
- Provide documentation system assistance and support during the IMS external audit.
- Participate in IMS activities, especially in the system and process audit in respect to Document Control.
- Any other tasks assigned by the supervisor.

**Qualifications**
Diploma in any relevant Engineering discipline or Business Administration

PREFERRED:

- Minimum 2 years working experience in related field or manufacturing environment.
- Able to work independently with minimum supervision, committed and good team player.
- Positive working attitude.
- Knowledge in basic multi-media editing skills.

SKILLS
- Proficient in Computer literacy (E.g., Excel/Word/Power Point)**.**

**Additional Information**

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.