Admin Sales Coordinator in Shah Alam

2 weeks ago

Shah Alam, Malaysia Polymorph Psynergy Full time

Our client is the leading Fleet Management System brand in Taiwan, offering a comprehensive solution that includes exceptional service processes, advanced software, reliable hardware, and robust cloud infrastructure. They are now bringing this extensive expertise to Malaysia to help local fleets operate more efficiently and productively.

Founded in 2004 in Taiwan, our client specializes in Fleet Management Systems. Their business philosophy, “Fast service and lifetime warranty,” reflects their commitment to delivering the fastest repair service within 48 hours.

Position: Sales Coordinator/ Customer Service
Location: Bukit Rimau, Shah Alam

**RESPONSIBILITIES**:

- Assist the sales team in contacting new and existing customers.
- Manage administrative tasks including paperwork and documentation.
- Prepare invoices and follow up on customer payments.
- Schedule and coordinate appointments between salespersons and customers.
- Collaborate with the team to meet overall team and company targets.
- Respond promptly to customer and supplier inquiries and assist the sales team in managing customer complaints.
- Maintain accurate records of customer interactions and transactions.
- Handle general office administration.
- Communicate and coordinate effectively with internal departments.
- Follow up on customer interactions to ensure satisfaction and resolution.
- Provide feedback to improve customer service processes.
- Carry out any other related tasks or assignments as required from time to time.

**REQUIREMENTS**:

- Minimum Diploma qualification; Degree holders are encouraged to apply.
- Proficient in English, Bahasa Malaysia, and Mandarin (both written and spoken).
- Eager to learn, with a strong sense of responsibility.
- Excellent communication skills, with the ability to build and maintain trust within the team.
- Familiarity with customer service principles and practices.
- Knowledge of administrative procedures and processes.

REMUNERATION PACKAGES:
Basic: RM2,500 - RM4,000 ( plus Commission up to RM5000)
EPF, SOCSO, EIS
Benefit: Transport Allowance is RM100
Commission: Appx RM5 per unit.
Annual Leave, Bonus & Etc
Working Days: Monday to Friday 9am - 6pm

**Job Types**: Full-time, Permanent

Pay: RM2,500.00 - RM4,000.00 per month

Ability to commute/relocate:

- Shah Alam: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Sales Coordinator: 2 years (preferred)

Work Location: In person

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