Assistant Customer Service Officer
1 day ago
Responsible to prepare delivery order (D/O) in accordance to MRF
- Monitor and analyze order requests, promptly notifying the OPS CS when stock availability is low and request on stock allocation.
- Ensure Finished Goods is picked in accordance to first-in-first-out (FIFO)
- Working with QC, Production and Planner to expedite urgent order or request, and update the progress and result to requestor.
- To coordinate and arrange transport and sorting D/O in accordance to lorry
- As a contact point to OPS Customer service.
- Perform sorting of delivery related documents in accordance to Nihon filling system.
- Responsible to monitor and upkeep office stationery and supplies
- To perform transportation invoice verification in SAP on timely fashion
- Prepare daily delivery reports
- To perform all task assigned by supervisor or manager, including ad hoc task and other duties as required.
**Job Requirements**:
- Knowledge in SAP system
- At least 1 year related experience
- Arrange customer return (reject/quality issue)
- Issue Credit Note Issuance process
- Resolve customer complaints (service)
- Arrange delivery not in schedule (last minute order)
- Members of the Emergency Preparedness and Emergency Team
- Members of the First Aid Team
- Member of HSE committee
- Assist HR related matters when required
- Excellent interpersonal skills & organizational skills
- Good oral & written communication skills
- Teamwork skills
**Job Types**: Full-time, Permanent
**Language**:
- Mandarin (preferred)
- English (preferred)
-
Customer Service
2 weeks ago
Johor Bahru, Malaysia Customer Connect Malaysia Coway Full time_**Engage with database customer.**_ - **Database provided everyday.**_ - **Responsible in terms of product & testimonial.**_ - **Communicate with customers about the service of product in call.**_ - **Providing information about products/services, and assisting with easy service issues.**_ **Job Types**: Full-time, Part-time, Fresh graduate, Student...
-
Sale Promoter
1 week ago
Johor Bahru, Malaysia CLERK OFFICER Full time_We are looking for an Administrative Officer to join our team and support our daily office procedures._ - Undertake basic bookkeeping tasks and issue invoices, checks etc. - Assist in office management and organization procedures - Perform other office duties as assigned Pay: RM2,000.00 - RM3,000.00 per month **Benefits**: - Maternity leave -...
-
Customer Service Officer
3 days ago
Johor Bahru, Malaysia Elite Advance Service Sdn Bhd Full time**Roles & Responsibilities:** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...
-
Customer Service Team Leader
5 days ago
Johor Bahru, Malaysia ELITE ADVANCE SERVICE SDN BHD Full time**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. - Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...
-
Customer Service Team Leader
1 week ago
Johor Bahru, Malaysia Elite Advance Service Sdn Bhd Full time**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...
-
Customer Service Officer
1 week ago
Johor Bahru, Malaysia EPS Full time**Customer Service Officer (BBU JB)** - Respond to customer inquiries, handle and resolve complaints - Deal directly with the customers **Requirements**: - Diploma/Bachelor Degree in any field - Required language: Bahasa Malaysia, Mandarin & English - Junior/fresh grads will be considered **Job Types**: Full-time, Permanent **Salary**: RM2,500.00 -...
-
Customer Service Officer
2 weeks ago
Johor Bahru, Malaysia Tiong Nam Logistics Solutions Sdn. Bhd. Full timeFollow up on a list of customers O/S payment & pending issues. - Prepare customers’ quotation and profile. - Attend customers’ enquiry. - Update info into system. - Order management. - Liaise with drivers/ forwarders/ operations. - Any other ad-hoc assigned by superior. **Requirements**: - SPM/ Diploma - MS Office skills (Word & Excel) - Fluent in...
-
Customer Service
2 weeks ago
Johor Bahru, Malaysia Nanmar Motor Service Sdn Bhd Full timeAs a Telephone Operator, you will be based in Nanmar Call Center, Johor Bahru (Johor Jaya) and will act as a liaison, provide services information and resolve any emerging problems that our customer. - Handling all inbound calls and other online platform pertaining to assist raising issue related to the company's services. - Exceeding company expectation in...
-
Customer Service Officer – Johor Jaya
3 days ago
Johor Bahru, Johor, Malaysia Agensi Pekerjaan AC Services Sdn. Bhd. Full time 17,000 - 20,000 per yearCustomer Service Officer (Full-Time)Basic Salary : RM1,700 – RM2,000 + CommissionWorking Hours : Mon - Sat | 8:30 AM – 5:30 PMLocation : Desa Jaya, Johor BahruABOUT USWe are a growing cleaning service company in Johor Bahru looking for a Customer Service Officer to join our team. This role is ideal for someone who enjoys communicating with people,...
-
Customer Service Officer
1 day ago
Johor Bahru, Johor, Malaysia Solarvest Full time 30,000 - 60,000 per yearAddress customer enquiries promptly and professionally to ensure exceptional service that meets or exceeds expectation. Monitor and analyze the performance of solar PV systems on daily basis. Resolve product or service problems by understanding the customer's complaint, identifying the cause of the problem, and providing the best solution. Maintain existing...