Debt Recovery Executive

22 hours ago


Kuala Lumpur, Malaysia Krava Studio Enterprise Full time

**What you'll be doing**
- Proactively follow up with delinquent customers to negotiate repayment plans and recover outstanding debts
- Analyse customer accounts and credit histories to develop tailored recovery strategies
- Collaborate with internal teams to ensure seamless communication and coordination throughout the debt recovery process
- Maintain accurate and up-to-date records of all debt recovery activities and negotiations
- Identify and implement process improvements to enhance the efficiency and effectiveness of the debt recovery function
- Provide regular reports and updates to management on the status of debt recovery efforts

**What we're looking for**
- Minimum of 3-6 months' experience in a debt recovery or collections role, preferably within the banking or financial services industry
- Strong negotiation and communication skills, with the ability to effectively engage with customers and internal stakeholders
- Excellent problem-solving and analytical skills to identify and address complex debt recovery challenges
- Proficient in data analysis and report generation, with a keen eye for detail
- Ability to work independently and as part of a team to achieve shared goals
- Familiarity with relevant laws and regulations governing debt recovery practices

**What we offer**
- Competitive salary and performance-based bonus structure
- Comprehensive medical and life insurance coverage
- Opportunities for career advancement and professional development
- Flexible work arrangements and a collaborative work environment
- Discounts on various products and services offered by the company

**Job Type**: Contract
Contract length: 6 months

Pay: RM2,000.00 - RM2,500.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Work Location: In person



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