Sales Manager
2 hours ago
**About Us**
We are a fast-growing **Interior Design & Build company** providing one-stop solutions—from concept design to construction and project completion. With a strong reputation for quality workmanship and customer satisfaction, we are expanding our team and looking for a passionate, driven, and results-oriented **Sales Manager** to lead our sales growth.
**ROLE FOCUS**
- Manage and drive the **sales team** to achieve revenue targets for existing and new projects.
- Focus is mainly on **closing deals**, **Client relationship management**, and **sales team performance.**
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**KEY RESPONSIBILITIES**
**1. Sales Leadership**
- Supervise the sales team and assign sales targets.
- Lead, motivate and guide the Sales team to close high-value projects
- Track and report monthly and yearly sales performance against targets.
- Develop strategies to improve conversion rates and deal closure.
- Support senior clients and handle escalations.
- Monitor quotation pipeline and revenue performance.
- Establish pricing guidelines, negotiation strategies & discount approvals
**2. Design Quality & Proposal Direction**
- Oversee design standards to ensure alignment with brand identity
- Review major / high-value design proposals
- Ensure budgeting accuracy, material specifications & buildability feasibility
- Ensure compliance with renovation regulations and safety requirements
**3. Team Management & Development**
- Lead recruitment, onboarding and training for Sales IDs
- Coach team members in sales closing, design knowledge & communication skills
- Conduct quarterly performance reviews
**4. Operations & Project Coordination**
- Improve and enforce SOPs from Sales → Design → Site
- Coordinate with Design & Project teams to ensure smooth handover of client requirement to design and project department.
- Resolve escalations for client complaints, variations, delays
- Ensure documentation and timelines are followed
**5. Customer Experience Management**
- Maintain high customer satisfaction
- Implement service recovery plans
- Strengthen referral and after-sales strategies
**6. Marketing and Brand Support**
- Work with the marketing team to develop campaigns, promotions and social media content.
**REQUIREMENTS**
- 7-10 years experience in interior design / renovation industry
- Strong communication, negotiation and presentation skills.
- Proven leadership to lead a Sales or Design team
- Strong track record in closing high-value projects
- Knowledge in 3D, AutoCAD, costing and construction is an advantage
Pay: RM8,000.00 - RM15,000.00 per month
Work Location: In person
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