Sk] Operations Manager Johor Bahru Property/retail

2 weeks ago

Johor Bahru, Malaysia Agensi Pekerjaan Infinity8 Sdn Bhd Full time

**Position Summary**:
**Key Responsibilities**:

- Facilities & Property Management_
- Manage all aspects of operations including common areas and car park facilities
- Supervise in-house or outsourced teams for:

- Security - Ensure safety for customers, tenants, and staff
- Cleaning - Maintain hygiene in public areas, restrooms, and food courts
- Landscaping - Ensure the upkeep of internal and external greenery
- Waste Management - Oversee disposal and recycling compliance
- Maintenance Oversight_
- Coordinate preventive and corrective maintenance for:

- General building repairs
- HVAC, electrical (HV/LV), and lighting systems
- Fire protection systems (alarms, sprinklers, hydrants)
- Elevators and escalators (liaising with vendors)
- Tenant Relations_
- Serve as main point of contact for tenants regarding operational support
- Assist with move-in/move-out processes and ensure compliance with guidelines
- Support day-to-day tenant requests and resolve issues efficiently
- Operational Efficiency & Compliance_
- Ensure compliance with local safety regulations and internal SOPs
- Implement operational improvements to optimize service delivery
- Contribute to emergency preparedness and crisis management planning

**Job Requirements**:

- Experience: 4-6 years in retail property or real estate operations
- Language: Must be Chinese (to liaise effectively with stakeholders); other ethnicities welcome if fluent in Chinese
- Education: Bachelor’s Degree in a relevant field
- Leadership: Experience managing a team of 5-10 staff
- Working Hours: Monday to Friday, 9:00 AM - 6:00 PM
- Note:_ Overtime may be required for weekend events (self-managed)

Pay: From RM10,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

**Experience**:

- retail property or real estate operations: 4 years (preferred)

**Language**:

- Chinese (preferred)

Work Location: In person

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