Guest Service Assistant

Job Description :Welcome guests warmly upon arrival and assist with check-in and check-out procedures.Handle guest inquiries, complaints, and requests professionally and efficiently.Provide accurate information about hotel facilities, services, and local attractions.Manage reservations, cancellations, and room allocations using the Opera system.Handle...

Supervise and lead a team of guest service associates, ensuring high standards of service delivery. - Coordinate daily activities and manage the team’s workflow to ensure smooth operations. - Monitor team performance, providing constructive feedback, guidance, and coaching to enhance productivity and morale. - Foster a positive and collaborative work...

**Responsibilities**: - Job Description- Welcoming and receiving of guest arrivals, registering and maintaining the rapport with guest in a friendly and professional ,manner, cordially and with a pleasant smile. - Responsible for daily arrivals for check in and departures for check out including registration process and cashiering of all the hotel guest. -...

**LOCATION : No. 2, Hala Datuk 5, 31650 Ipoh, Perak** - Welcoming and receiving of guest arrivals, registering and maintaining the rapport with guest in a friendly and professional ,manner, cordially and with a pleasant smile. - Responsible for daily arrivals for check in and departures for check out including registration process and cashiering of all the...

Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information. Travelodge Ipoh debuts in January 2020 as the city’s first internationally-branded hotel. Our 268 newly refurbished guestrooms in a...

Greet guests with a warm and friendly demeanor upon their arrival and escort them to their tables. - Present menus and provide recommendations based on guests' preferences and dietary restrictions. - Take accurate orders from guests and relay them to the kitchen staff promptly and accurately. - Serve food and beverages to guests in a timely manner, ensuring...

**Job Overview**: We are seeking a motivated and hard-working hostess or host to greets customers as they enter a restaurant, takes their reservations or puts them on a waiting list, gives them menus and shows them to their seats. They may also handle phone calls and customer queries about the restaurant and menu, and assist various restaurant staff when...

Manage the performance of the service attendants includes training on new menus, supporting busy outlets where necessary, attending to guest complaints and managing a smooth relationship with the kitchen to ensure that guest satisfaction is maximised at all times." - "Being the first point of contact for the guest to ensure that guest complaints are dealt...

Greet guests in a warm and friendly manner and assist them with seating and menu options. - Take food and beverage orders accurately and efficiently. - Serve food and beverages to guests in a timely and professional manner. - Clear and reset tables between service. - Maintain cleanliness and organization of the dining area, service stations, and equipment. -...

To provide excellent customer service in all food and beverage outlets, ensuring a high standard of service, cleanliness, and guest satisfaction. The F&B Assistant supports the day-to-day operations of restaurants, bars, banqueting, and room service, depending on the business setup.