Guest Service Manager

Responsible to ensure that the Front Office and Concierge department are successful and operates as an independent profit centre while ensuring maximum guest satisfaction consistent with Hotel standards, through planning, organizing, directing and controlling all aspects related to the revenues and operating expenses. Assist the Front Office Manager in...

Job Description - Welcoming and receiving of guest arrivals, registering and maintaining the rapport with guest in a friendly and professional ,manner, cordially and with a pleasant smile. - Responsible for daily arrivals for check in and departures for check out including registration process and cashiering of all the hotel guest. - To ensure all telephone...

We are looking for a pleasant **Guest Service Officer **to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. The goal is to make guests and visitors feel comfortable and valued while on our premises. **Job...

**JOB SUMMARY** - To ensure that the Cash Float received is accurate and the denomination required is available. - Guest Service Assistant cum Ticketing Cashier are to comply fully on all SOP’s designed by the Manager/Assistant Manager and Superiors. - Guest Service Assistant cum Ticketing Cashier are to be held accountable for any loss, variances...

We are looking for a pleasant **Guest Service Officer **to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. The goal is to make guests and visitors feel comfortable and valued while on our premises. **Job...

**JOB SUMMARY** Guest service Assistant greets guest at the front office desk and ensures they are efficiently checked in or out. Agents also manage payment and interact with to ensure all of their needs are met while staying at the hotel. WHO ARE WE LOOKING FOR? - Presentable and well-groomed always; - A team player with high degree of honesty and...

Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information. We envisioned Tower Regency Hotel & Apartments Sdn Bhd as a dynamic and leading standard hotel, rendering above-par service, consistent...

Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information. Travelodge Ipoh debuts in January 2020 as the city’s first internationally-branded hotel. Our 268 newly refurbished guestrooms in a...

The Digital Content and Guest Experience Coordinator will play a critical role in enhancing the overall guest experience at our resort. As a key member of the Welcome & Services team, you will be responsible for creating engaging content across various digital platforms, including mobile applications, TVs, and print media.The ideal candidate will have...

About A&W (Malaysia) Sdn BhdOur company values innovation, quality, and customer satisfaction. We are committed to providing exceptional dining experiences through our commitment to quality ingredients, expertly prepared dishes, and friendly service.Job DescriptionThe successful candidate will be responsible for overseeing restaurant operations, managing...

M Boutique Family of Hotels & Residences is a Malaysian Home Grown Hotel Brand featuring unique stylised homes that suit your personality. We encompass Boutique, Boutique Hotels, Service Apartments, Hotels with more homes to come! We are an organization that is family orientated and if you always wanted to try something new, we may be the best place for you...

Introduction of M Boutique Family of Hotels & Residences M Boutique Family of Hotels & Residences is a Malaysian Home Grown Hotel Brand featuring unique stylised homes that suit your personality. We encompass Boutique, Boutique Hotels, Service Apartments, and Hotels with more homes to come! We are an organization that operated by the young and the young at...

Company OverviewAt Club Med, we offer a unique blend of luxury and relaxation in our high-end spa facilities. Our spas are designed to provide an exceptional experience for our guests, with refined and elegant surroundings that evoke a sense of tranquility.We have partnered with leading brands in the spa and beauty industry, including Sothys, Cinq Mondes,...

Job Responsibilities: - To assist the Front Office Manager in day-to-day Front Office operations. - Effectively manages and oversees the daily operations of the Front Office. - Supervises room reservations and the allotments to ensure maximum yield is achieved. - To manage the guest experience by representing the Hotel in resolving any guest-related issues...

Manage the performance of the service attendants includes training on new menus, supporting busy outlets where necessary, attending to guest complaints and managing a smooth relationship with the kitchen to ensure that guest satisfaction is maximised at all times." - "Being the first point of contact for the guest to ensure that guest complaints are dealt...

**Job scope** - To supervise and operates recreation attractions and recreational games station throughout the park - Ensure that the guest recruitment rate for recreational activities is high - To host and manage all shows and competitions, ensuring punctuality, quality, and entertainment while adhering to standard operating procedures. - Encourage and...

**Group General Manager - Malaysia** We are seeking an inspiring leader of joining a successful hotel company in the capacity of a Group General Manager overseeing three prestigious hotels located just a short one-hour drive from the vibrant city of Kuala Lumpur. **Requirements**: - **Proven track record of success in luxury resort management, preferably...

**Responsibilities**: - The main role as a waiter and bartend - The role inclusive general tasks such hosting, guest liaisons, ordering and serving, cashiering, table setup and planning, outlets preparation, room services and other operation services - Support F&B administration such inventory, outlet cleanliness, safety, procurement, storing and other...

Oversea the dining area, supervises food and beverage service staff in accordance with operating policies that he or she may help establish. - Creates a positive team atmosphere among Team Members. - Maintains records of staff periodic manner and operating costs. - Provides feedback and coaching to the Team regularly. - Understands building capability...

About the roleWe are seeking an experienced and dynamic Hotel Manager to join our team at LLC Development Sdn Bhd in Ipoh, Perak. As the Hotel Manager, you will be responsible for overseeing all aspects of hotel operations, ensuring exceptional customer service, and driving the financial success of the business. This is a full-time position that will give...