Branch Manager- Melaka

3 days ago


Melaka, Malaysia Hock Cheong Transport Co. (1974) Sdn Bhd Full time

**Roles & Responsibilities**
- Coordinating with the General Manager & Managing Director from HQ and work in conjunction with other departments in ensuring a smooth operational flow of work
- Assisting the management in development of plans for future growth of the company
- Problem solving of discrepancies arising from branch and customers
- Overseeing receiving, warehousing and distribution operations in Melaka branch
- Implementing warehouse and operational policies and procedures as well as security operations
- Key client account servicing and coordination by managing the client relationship through regular feedbacks and periodic operations review with clients to optimize quality of service business growth and customer satisfaction.
- Monitor and analyze performances of drivers’ and storekeepers’ performance at an acceptable level as established by the company.
- Ensure proper procedures to minimise pilferages, losses and or damages.
- Maintaining physical condition of warehouse and ensuring effective and safe use of warehouse equipment
- Managing staff scheduling and assignments and following up on work results
- Maintains operation staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results
- Verification of operational procedures, review and recommend to management solutions on weaknesses so identified
- Ensure all required documentation being done in accordance with company existing system and procedures.

**Requirements**:

- Min 8 years working experience and min 5 years managerial experience
- Familiar with road names, areas, states.
- Experience with technology

**Experience**:

- Management: 5 years (required)

**Language**:

- Mandarin (required)



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