Customer Service

1 week ago


Subang Jaya, Malaysia Trinity Workforce Solution Sdn Bhd Full time

**Role: Customer Service: (Bilingual)**

**Support Location: Menara UOA Business Park, Subang Jaya (linked to LRT/KTM Subang**

**Jaya)**

**Working Hours: 1:30 PM - 10:30 PM**

**Working Days: 5 working days 2 off days (based on shift)**

**Employment Type: Full-Time**

**Salary: 4200 RM**

**KPI: 300 RM**

**Key Responsibilities**:
Deliver outstanding customer service over the phone promptly, while also fostering

positive relationships with clients;

dynamic contact center environment;
Assist in educating our customers about products and alternative digital banking

platforms;
Broadening the customer base through the promotion of upselling and cross-selling

banking products and services.

**Requirements**:
SPM, Diploma /Bachelor's Degree in equivalent course;
Minimum 1 year of Customer Service experience is a must, experience in Banking

Industry/Financial Services/Fin-Tech would be an extra advantage;
Strong command of Mandarin and English in both verbal and written

communication (COMPULSORY);
Able to commit working on rotational shift to support international market;
Strong phone contact handling skills and active listening.

**Job Types**: Full-time, Permanent

**Job Types**: Full-time, Permanent

Pay: RM2,500.00 - RM4,200.00 per month

**Benefits**:

- Professional development

Work Location: In person


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