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Financial Services Enabler 2

2 weeks ago

Selangor, Malaysia Bank Islam Full time

Req ID: 6418- Job Description:

- **Duties and Responsibilities**
- To render customer service in a professional, polite, fast, and efficient manner.
- Attending to customer queries about the Bank's products and services.
- Filling and batching of daily transaction documents
- To complete the account closing transaction.
- Support day-to-day branch operations.
- Perform individual balancing of cash accurately on a daily basis.
- To adhere to the rules and procedures relating to operations as set by the bank.
- Ensure all operational procedures comply with SOPs and other rules and regulations.

**Requirements**:

- Only eligible for diploma holders from recognised IPTA/IPTS.
- Fresh graduates or individuals with less than 2 years of working experience.
- Customer service orientation - friendly and professional demeanor is important. Being able to assist customers with their inquiries, resolve issues, and provide a positive experience.
- A team player and collaborating effectively with colleagues is essential for maintaining smooth operations and branch performance (Sales and Operations)..
- Demonstrate honesty, reliability, and ethical behavior.
- Attention to detail is crucial to prevent errors and ensure accuracy in financial transactions.
- Banking environments can be fast-paced and may require multitasking and handling various responsibilities simultaneously. Being adaptable to changes and effectively navigating various circumstance.