Cash Application Associate

1 week ago

Shah Alam, Malaysia Convatec Full time

**About Convatec**

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care.

With more than 10,000 colleagues, we provide our products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatec’s revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC).

In this role you will be responsible to produce full cash allocation to reconciliation of GL accounts, on a timely basis, according to defined procedures, respecting quality and compliance.

Our APAC GBS supports a **hybrid** working approach. You will be supporting markets in multiple time zones and some flexibility around working hours will be needed.

**Key Responsibilities**
- Ensure customer payments are applied accurately and timely in accordance with Service Level Agreements and defined procedures.
- Download customer remittances and bank statements and ensure customer payments are applied based on it.
- Resolve payment discrepancies through direct contact with local markets, Credit Management and Collections teams, making proposals and addressing root causes.
- Review any unidentified or unallocated payment receipts and work with the collections associate to determine the correct posting.
- Maintain the daily cash book updated.
- Perform Cash Application month-end activities.
- Attend monthly meetings to discuss the KPI metrics.
- Flag any required updates to policies and work instructions and send to the Team Lead for approval.
- Suggest and implement process improvements.
- Participate in team projects and initiatives.

**Skills & experience**
- Minimum of 2 year's experience in similar capacity
- Working knowledge of SAP
- Experience with different markets and payment methods is a plus
- Good communication skills
- Autonomous, proactive mindset and results oriented
- Continuous Improvement mind-set
- Good mathematical skills

**Qualifications & education**
- Degree in Accounting/Finance
- Previous experience working in a GBS environment is a plus

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**Equal opportunities**

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

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