QA Manager
18 hours ago
Overview:
Job Summary
Qualifications:
**Requirements**:
- Proficient in Malay & English
- Experience in managing quality in Business Process Outsourcing or Contact Centres leading cross functional quality improvement projects and teams
- 3+ years of demonstrated management ability across diverse functions (direct reports, cross functional relationships, 3rd party vendors. etc.)
- Proven track record of collaborating with cross-functional groups to produce results
- Demonstrated ability to perform well in a rapidly changing and extremely global team
- Strong practical experience with Excel (PivotTable, Charts, Statistical functions) is required a plus
- Excellent communication skills
- Strong critical thinking and exceptional problem-solving skills
- Proven track record of breaking down complex process and identifying key pain points in order to deliver business improvements at the regional or global level
- Passion for our mission of ensuring a world class support experience for our community
- Quality certification (e.g. Lean Six Sigma, TQM, etc.) a plus
- Experience in leading QA Supervisors.
- Experience in supporting social media accounts and/or account creation.
**Responsibilities**:
- Construct searches and reports designed for automated analysis and topic identification in recorded conversations from a contact center environment.
- Make recommendations and define strategies that solve critical business problems; through both established industry best practices and creative innovations.
- Own on-time, accurate, quality analysis and reports/visualizations in tight alignment with specified project objectives.
- Package, deliver, and at times present key findings and briefings.
- Conduct evaluations to identify areas of improvement
- Monitor, analyse & audit trainees’ performance and call out any unusual trends
- Identify training needs by working with operations team and QA
-
QA Inspector
5 days ago
Bayan Lepas, Penang, Malaysia SmartHire by SEEK Full timeOur client Optima Tricon Sdn Bhd. is seeking a QA Inspector / QA Engineer to join their teamThis is a fantastic opportunity for a QA Inspector / QA Engineer to make a significant impact in a dynamic manufacturing environment. You will be responsible for ensuring the highest quality standards are met, from inspecting incoming materials to preparing detailed...
-
R&D Software QA Operating Manager
2 weeks ago
Bayan Lepas, Penang, Malaysia Hunters International Full time 12,000 - 19,000 per yearKey ResponsibilitiesLeadership and Team Management:Lead, mentor, and develop a team of software QA engineers, providing guidance, support, and coaching to ensure high performance and career growth.Foster a collaborative and inclusive team culture, encouraging knowledge sharing, innovation, and continuous improvement.Software QA Strategy and Planning:Drive...
-
QA QC Executive
2 weeks ago
Bayan Lepas, Penang, Malaysia Private Advertiser Full time 90,000 - 120,000 per yearManage and supervise site supervisors in the implementation of the project quality system and test required by the contract.Review and check construction documents being used at site such as: Project Quality Plan, Work Procedure and method of statement and inspection & test procedure of the latest revision status to ensure the project personnel and...
-
QA Engineer
2 weeks ago
Bayan Lepas, Penang, Malaysia ASE Electronics (M) Sdn Bhd. Full time 30,000 - 60,000 per yearPrimary Responsibilities:Oversee and manage all QA aspects of NPI (New Product Introduction) projects from concept through to mass production.Lead APQP activities, ensuring all phases are properly executed and documented.Collaborate with cross-functional teams including R&D, Manufacturing, Engineering, and Supply Chain to ensure quality requirements are met...
-
qa engineer
2 weeks ago
Bayan Lepas, Penang, Malaysia ITW Meritex Sdn Bhd Full time 60,000 - 120,000 per yearJob Responsibilities:To oversee and lead a team of QA inspectors and technicians to work on daily routineTo control and manage non-conformance reports (NCRs), CAPAs, and customer complaints.To investigate the root causes of quality incidences by working with the various process ownersTo institute appropriate corrective and preventive actions accordinglyTo...
-
QA Section Head
5 days ago
Bayan Lepas, Penang, Malaysia Histotech Engineering Sdn. Bhd. Full timeSupervise and guide QA inspectors in daily quality control activities and to meet schedules.Ensure incoming, in-process, and final inspections are carried out according to procedures.Review production schedules and related information and plan and determine the quality control support.Ensure adequate training (skill-based) to support production...
-
Construction Site QA/qc Supervisor
1 week ago
Bayan Lepas, Malaysia REKABINA UTARA SDN BHD Full timeRequirement - Degree in civil Engineering - Minimum 5 years in above experience - Required skill : Microsoft Office/ AutoCad is bonus - Good communication skill (especially in English) - Able to explain technical matter in meeting Job Scope - To represent management in complying QA/QC requirement at project site - To prepare and submit Method Statement...
-
QA/qc Executive
18 hours ago
Bayan Lepas, Malaysia ELITE ELECTRONIC PRODUCT SERVICES (M) SDN BHD Full time**QUALIFICATION**: - Well verse in 8D report writing, problem solving tools, lean manufacturing and other QA tools. - Have related work experience with IPC-A610 and ESD ANSI 20.20 standard. - Have experience as internal auditor or process auditor. - Knowledge in ISO 9001:2015 and ISO 27001 would be an added advantage. - Good written and oral communication...
-
Software QA Engineer
2 weeks ago
Bayan Lepas, Penang, Malaysia Aemulus Corporation Sdn Bhd Full time 60,000 - 120,000 per yearDo you have a passion for ensuring software works flawlessly? Are you detail-oriented, methodical, and driven to find and eliminate defects before users do? If so, you might be the person we're looking for. We are seeking a Software QA Engineer to join our team in validating the software solutions that power Automated Test Equipment (ATE) in semiconductor...
-
QA Inspector
5 days ago
Bayan Lepas, Malaysia AMETEK, Inc. Full time**Location**:Penang, MY, 11900- **Business Unit**:Haydon Kerk Pittman- **Posting Date**:Dec 11, 2025The QA Inspector is responsible for quality inspection in the department.- - **What you will do**: - Assisting in the preparation of quality procedures, work instructions, and Quality forms - taking copies/filing/labeling/distributing to various departments -...