Customer Support Technician

3 days ago


Kota Kemuning, Malaysia Aerodyn Services Sdn Bhd Full time

**SCOPE OF WORK**:

- Offer service and customer support during field visits.
- Manage all on site installation, repair, maintenance, and T&C tasks.
- Handle industrial equipment of ( Air compressor/Power generator/Pump/Rotating) in general factory and oil and gas platform.
- Diagnose errors or technical problems and recommend proper solutions.
- Produce timely and detailed service reports.
- Abide all company's filed procedures and protocols.
- Work with technical team and share information across the organisation.
- Comprehend customer requirements and make appropriate recommendations/briefings.
- Build positive relationships with customers.

**REQUIREMENT**:

- Field service experience.
- Ability to troubleshoot, test, repair and service technical equipment (Air Compressor/Pump/Genset)
- Experience in handling industrial engine (Deutz, Kubota, Cummins, CAT) will be an added advantage
- Experience working in oil and gas environment will be an added advantage.
- Ability to work flexible shifts and to adapt to changing work schedules.
- Possess at least Diploma/Cert/High School or any relevant field.


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