F & B Supervisor

2 weeks ago


George Town, Malaysia Hotel Continental Penang Full time

**Job Summary**

We are looking for a skilled F & B Supervisor to take orders and deliver food and beverages to our customers. Always aware of Guest satisfaction to deliver the perfect service experience.
- Greet and escort customers to their tables
- directs and schedules Coffee House, food and beverage servers. During peak hours they may assist in seating or serving customers and ensure the cleanliness and general look of the dining room.
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
- Prepare tables by setting up linens, silverware and glasses
- Inform customers about the day’s specials
- Offer menu recommendations upon request
- Up-sell additional products when appropriate
- Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
- Communicate order details to the Kitchen Staff
- Serve food and drink orders
- Check dishes and kitchenware for cleanliness and presentation and report any problems
- Arrange table settings and maintain a tidy dining area
- Deliver checks and collect bill payments
- Carry dirty plates, glasses and silverware to kitchen for cleaning
- Follow all relevant health department regulations
- Provide excellent customer service to guests

**Qualification**
- Proven minimum 3 years work experience as F & B Supervisor
- Must be able to responsibly handle cash transactions
- Basic math skills
- Attentiveness and patience for customers
- Excellent presentation skills
- Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
- Active listening and effective communication skills
- Team spirit
- Flexibility to work in shifts

**Job Types**: Full-time, Permanent

Pay: RM1,800.00 - RM2,000.00 per month

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Holidays
- On call
- Rotational shift
- Weekend jobs

Ability to commute/relocate:

- Georgetown: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Server: 3 years (preferred)



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