Marine Applications Specialist
2 days ago
**Education**:
- Bachelor’s degree in Computer Science, Information Systems, or related field.
**Qualification**:
2. 2-4 years supporting marine systems including COMPAS, COUPA, NSE, S4 Hana/ANAPLAN, Seagull, REFMAN, StormGeo, and SmartPAL.
3. Proficient in SQL, Power BI, and familiar with compliance/audit in procurement and finance.
**Technical Skill**:
1. 2-4+ years supporting marine or similar SaaS platforms
2. Good understanding of marine operations: procurement, crew management, HSEQ, shore/vessel activities
3. Experience with ERP integrations (S4/Hana, Oracle, NetSuite, Coupa)
4. Familiar with ticketing tools (ServiceNow, Jira, BMC) and ITIL framework
5. Strong problem-solving, communication, and multitasking skills
**Key Responsibilities**:
2. Manage incidents and service requests via ticketing system (within SLA)
3. Troubleshoot issues related to configurations, integrations, and workflows
4. Handle user access, roles, and security settings
5. Perform root cause analysis and implement preventive actions
6. Collaborate with IT and vendors on platform and integration issues
7. Support testing, deployment, and upgrades
8. Assist with month/quarter-end marine operations
Deliver user training and maintain documentation
**Job Types**: Full-time, Contract
Contract length: 12 months
Pay: RM6,500.00 - RM6,999.00 per month
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- SASS: 3 years (required)
- SQL: 3 years (required)
Work Location: In person
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