Mgr, Logistics Quality

2 days ago

Batu Kawan, Malaysia Lam Research Full time

**The Group You’ll Be A Part Of**

Global Logistics Operations, Global Logistics Quality

**The Impact You’ll Make**
- Oversees the planning and controls the flow of materials, products, services, and related systems information from point of origin to point of delivery to ensure quality standards are imbedded.
- Areas of responsibility include but are not limited to supply chain services, inventory control, critical parts availability, material handling, third-party warehousing, and shipping/receiving activities.
- Develops and implements logistics quality plans, budgets, and procedures to maximize compliance with customer needs within budget constraints.
- Interacts with vendors and peers in Manufacturing, Sales, Finance, and Product Development to optimize systems and procedures, while reducing errors in order deliveries.
- Selects, develops, and evaluates logistics quality personnel to ensure the efficient operation of the Logistics Quality team.

**What You’ll Do**
- Works with other managers to establish expertise in problem statement creation and root cause determination (5Why/Ishikawa).
- Ensures the voice of the Warehouse/Depots on quality is accurately and consistently represented globally.
- Program manages execution and quality of investigations and RCCA’s to cycle time objectives in assigned warehouses and regions.
- Develops analytical capability to identify trends and patterns in quality data to drive required improvements.
- Evaluates logistics performance to drive quality improvements in Global Logistics operations.
- Leads activities and resources to respond to the customer on quality resolution and requests.
- Identifies, recommends, and drives preventative actions in logistics operations.
- Works as part of the Logistics Quality team to improve processes and share BKMs to improve results.
- Holds Logistics Quality team members accountable for delivering on quality objectives through the establishment of effective accountability systems.
- Other duties as assigned.

**Who We’re Looking For**
- Bachelors Degree and 6 Years of experience in warehouse operations, supply chain operations, or manufacturing operations.
- Experience with completing process improvement projects in a warehouse or manufacturing environment that increase efficiency, and reduce errors.
- Expert Knowledge/Experience with Lam systems: KM Matrix, iPLM, iQMS and SAP.
- Excellent communication skills.
- Knowledge of the 8D problem solving method.
- Knowledge of Lean/Sig Sigma.

**Preferred Qualifications**
- Experience in 8D Problem solving and use of root cause determination tools such as 5 Why, Cause Mapping, Ishikawa/Fishbone analysis.

**Our Commitment**

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
- Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories - On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time._

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