Telephone Operator

Job Summary:The Telephone Operator is responsible for managing high volumes of incoming and outgoing calls in a professional, courteous, and efficient manner. This role ensures that insurances and customers inquiries, requests, and issues are handled promptly while maintaining the organization's service quality standards. The operator serves as the first...

Berjaya Waterfront Hotel, Johor Bahru **JOB DESCRIPTION** JOB TITLE : TELEPHONE OPERATOR REPORTS TO : TELEPHONE SUPERVISOR **BASIC FUNCTION** The individual is responsible for handling all incoming calls, message service (when required) and wake-up calls efficiently and with courtesy. **DUTIES & RESPONSIBILITIES** - Receive and follow through on each...

1. Daily briefings and task delegations to staff. 2. Manning guide/manpower planning and monthly work schedule 3. Attendance /overtime/lunch-dinner-break time monitoring. 4. Systems monitoring - Telephone Console & C-Works CMMS -KPI adherence and escalations: (request/complains/emergencies/incoming and outgoing phone calls etc.) 5. Ensuring all CCR...

Work Location : Komtar JBCCWaiterResponsibilities:- Attend directly to customers' needs and supports customer-facing operations.- Prepare tables for service, greet walk-in customers, and escorting them to their tables.- Respond to customer enquiries and take reservations over telephone.- Take customer orders and communicate orders to the kitchen – may be...

Compiles, copies, sort and files record of office activities, business transactions and other activities. - Computes, records and proof reads data & other information, such as records or reports - Operates office machines, such as photocopier, tele copier and personal computer Orders materials, supplies and services and completes records and reports - Answer...

Administrative assistants perform administrative and office support for supervisors. They perform a variety of tasks, such as answering telephone calls, receiving and directing visitors, ordering office supplies, maintaining the office facilities running smoothly, and ensuring that equipment and appliances work properly. To handle Admin, Operations & Sales...

Job description - Independently provide accurate information to resolve problems/issues that arise. - Execute reports and analysis on the Call Center (CC) Operations on a timely basis. - Attend customer service training/telephone etiquettes/briefings on a regular and need-to basis. - Continuously educate one’s self with up-to-date and relevant information...

Job description - Independently provide accurate information to resolve problems/issues that arise. - Execute reports and analysis on the Call Center (CC) Operations on a timely basis. - Attend customer service training/telephone etiquettes/briefings on a regular and need-to basis. - Continuously educate one’s self with up-to-date and relevant information...

Job Position: Production Coordinator Salary package: RM2,000-RM2,500 (based on work experience & knowledge) Company Background: Construction Company (supply concrete) Working Hours: Monday-Saturday (8.00am - 4.30pm) Working Location: R&F Mall, Johor Bahru **Job Descriptions**: - Compiles, copies, sort and files record of office activities, business...

WELCOME GUESTS / VISITORSAct as the focal person inviting or greets customers / visitors to the company and later directs them to the appropriate staff concern on the appointment's arrangementOPERATES TELEPHONE SYSTEMResponsible in operating the telecommunication system for the company by connecting all incoming and outgoing telephones calls to the...