Account Management

2 weeks ago

Petaling Jaya, Malaysia Celcom Full time

**JOB PURPOSE**
Key Responsibility is to manage a given segment based accounts, acquire and grow new business opportunities to achieve sales revenue and target for the division. Act as a liaison between customers and cross functional internal team to deliver customer business requirement.

**ACCOUNTABILITIES /KEY RESPONSIBILITIES**
- Execute to achieve and develop new business and revenue growth through direct and indirect sales channel quarterly.
- Produce and collate Sales Plan Reports on existing and new customers monthly for management review.
- Prepare and submit proposal and sales quotation on a timely basis to ensure sales is closed successfully.
- Provide and follow up Feedback on Network Quality and Customer Issues to the relevant business stakeholders to improve the customer experience.
- Liaise with relevant department on collection effort of affected account to improve collection activity.
- End to end account management activity from business acquisition to deliverables of the end result for the customer.
- Gather Business requirements from the customer and provide the feedback to Business Solutions team to come up with a proposal on a complete solutions proposition.

**QUALIFICATIONS, EXPERIENCE & SKILLS/COMPETENCIES**

**QUALIFICATIONS**
Degree in Sales and Marketing or relevant industry qualification.

**EXPERIENCE**
Fresh graduate to maximum 5 years Sales Experience.

**TECHNICAL & BEHAVIOURAL COMPETENCIES/ SKILLS**
- Good Understanding of the Business Segment (Industry Vertical)
- Good command of English
- Good Presentation Skills
- Good Account/ Journey Planning
- Good Account Prospecting

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