Guest Experience Assistant

1 week ago

Johor Bahru, Malaysia Thistle Hotel Johor Bahru Full time

To assist check in and check out guest efficiently and proceed with a proper method of payment.
- To be aware of the hotel availability at all times and selling rates for the day.
- To be aware of daily functions and VIP’s arrival.
- To be aware of group arrangements and have registrations cards and keys ready before arrival.
- To solve queries quickly and efficiently.
- To liaise closely with Shift Leader regarding ready rooms, early arrivals, room moves, stay overs and discrepancies.

**Job Types**: Full-time, Permanent

**Benefits**:

- Free parking
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Rotational shift

Supplemental Pay:

- Overtime pay

Application Question(s):

- How many years of experience do you have in hotel industry - Front Office?

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