Npi Deployment Manager

1 day ago


Kuala Lumpur, Malaysia British American Tobacco Full time

**BAT is evolving at pace - truly like no other organisation.**
**To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey**
**JOB TITLE **:NPI Manager (G35) **- **Global Travel Retail**

**REPORTS TO : GTR NPI Lead (G36) based in Singapore**

**FUNCTION : Operations**

**LOCATION **:Kuala Lumpur, Malaysia**

**PURPOSE STATEMENT**:
The NPI Manager will be responsible for managing the operational delivery and project management within the New Product Introduction (NPI) function for Global Travel Retail Channels.

**PRINCIPAL ACCOUNTABILITIES**:
**Operational**:

- On-Time and in-Full(OTIF) delivery of all basic and complex projects assigned with high proficiency. Ability to manage complex project independently with mínimal involvement from line manager.
- NPI update and reporting - ensure alignment between teams on NPI readiness and daily direction setting.
- End-to-end project management of NPI deployment
- Develop full project plan with input from functional experts. Monitor and manage project schedule as per the project plan
- Provide Product Development Team (PDT) with visibility of project status. Effective and timely sign posts of decisions required to drive OTIF
- Enable informed decision making for Commercial Business Partner i.e. Brands
- Effective sign post of NPI related project costs to budget holders including tooling, trials/MQS and wms write-off
- Use of effective tools e.g. Z2 planning to drive wms write-off reduction
- Collaborate with stakeholders at all levels to develop aligned plans & priorities, resolve project issues and secure support necessary to assure project delivery with the right level of visibility to facilitate informed decision making
- Establish, lead and motivate cross functional teams as necessary to successfully deliver projects and drive and support collaboration within and across teams, functions and end-markets
- Cultivate and maintain effective working relationships with Commercial business partners and the NPI Community including Product Development, Product Assurance, Packaging Development, SCIP, Quality, Factory & Regional NPI
- Support and contribute to NPI continuous improvement initiatives
- Ensure compliance to local data privacy, security and internal controls regulations for the markets served
- Proactive continuous improvement activities supporting the Process Owner and driven by Delivery Excellence teams
- Ensure proper delivery against all pre determined KPIs.

**Project Management**:

- Ensures that projects are proceeding according to timelines, meeting targets and expectations, and adhering to established operating parameters; negotiates changes in project resources as necessary to achieve objectives and timelines.
- Managing project risks and ensure adequate risk mitigation is in place.
- Deal with operational issues and negotiate and resolve issues as they arise.
- Prepares and monitors team’s and project cost to serve to manage spending within budgets.

**Leadership Results**:

- To manage, develop, coach and motivate team members, and contribute in accelerating the performance of the function
- Ensure timely delivery of all deliverables, included in the project plan.

**ADDITIONAL INFORMATION**
- **
Knowledge, Skills & Experience**
- The job holder should be
- a strong communicator
- able to manage larger project teams
- builds partnership with stakeholders
- agile when dealing with ambiguity
- manages pressure well
- has credibility within domain
- passion for developing managers and SMEs
- demonstrate initiative, adaptability and problem-solving skills
- Comprehensive understanding of the E2E-processes for Product Lifecycle Management (PLM) and New Product Introduction (NPI)
- Minimum of 6 years of progressive work experience in the operational delivery of these services, ideally in an end markets / above market environment, with senior stakeholder management and project management in an organisation of similar scale.
- Minimum Qualifications: Four-year university degree with focus on related areas, or equivalent combination of education and experience
- Experiences in Operations(manufacturing or supply chain) would be an added advantage
- Excellent communication, people management and change management skills as well as ability to manage relationships professionally
- Proven ability to successfully manage projects through strong project management
- Good organisational skills with inherent discipline in keeping documentation on projects up-to-date and in order
- Strong interpersonal skills and ability to interact with employees at all levels, and an ability to influence effectively without authority - understands and appreciates the merit of collaborative work
- Solid understanding of supply chain principles, core processes and systems
- Ability to manage multiple concurrent projects that vary in complexity and priority
- Excellent interpersonal



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