Technician

**Department**
- After Sales Department

**Location**
- Klang Valley, Southern & Nothern

**About Us**
- Founded in 2018, Carro is Malaysia’s fastest growing used car buying and selling platform. The Company’s mission is to simplify the process of buying and selling pre-owned cars through digitalisation. The carro.co platform aims to be the trusted, transparent, effective and efficient online used car selling and buying platform. Carro continues to be committed in pioneering innovative strategies to grow the used car industry in Malaysia.

**Role and Responsibilities**
Requires the ability to perform light maintenance and repairs which include lube, oil, and filter changes, balancing and rotation of tires and flushing cooling systems and is an entry-level position.
- Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
- Inspects vehicle fluid levels, replenishes as necessary.
- Checks tire pressure and adds air if needed.
- Communicates with parts department to obtain needed parts.
- Saves and tags parts of the job if under warranty or if requested by the customer.
- Examines assigned vehicle to determine if further safety or service work is required or recommended.
- Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
- Documents all work performed and recommended on the repair order.
- Road tests vehicles.
- Participates in manufacturer technical bulletins.
- Reports machinery defects or malfunctions to supervisor.
- Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.
- Keeps shop area neat and clean.
- Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as when they were received.
- Understands, keeps abreast of and c omplies with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc.
- Operates all tolls and equipment in a safe manner.
- Reports any safety issues immediately to management.
- Other tasks as assigned.

**Job Requirement**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Less than high school education; or up to one-month related exprience or training; or equivalent combination of education and experience.
- High school diploma or general education degree; or one to three months related experience and/or training; or equivalent combination of education and experience.
- One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
- Associate degree (A.A.) or equivalent form two-year college or technical school; or six months to one-year related exprience and/or training; or equivalent combination of education and experience.

**Preferred Skills**
- Ability to read and comprehend simple instructions, short correspondence and memos.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees of organization.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public. Good teamwork and interpersonal skills.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of insutrctions furnished in written, oral, diagram or schedule form.