Customer Services

**Responsibilities**: - Approach customers via phone calls to complete surveys using the Net Promoter Approach - Communicate the company's focuses on Customer satisfaction and address any concerns to the public / customers - Respond to customer feedback and take note on received feedback - Prepare the customer for a follow-up call from the Second caller -...

**Responsibilities**: - Build rapport and long term relationships with Clients while providing excellent customer service standards. - Create shipment booking arrangements - Entertain customer's enquiries on product & services - Collaborate well with Sales & Operation teams. - Achieve **monthly KPI **of dates arranged & waiting time. - Manage and update...

**Responsibilities**: - Handling inquiries including but not limited to user and merchant accounts, payments, refunds and vouchers - Provide high-quality service to users and merchants by helping to resolve their queries promptly and professionally achieving first contact resolution. - Listen and understand their needs, and offer relevant products,...

**Responsibilities**: - Build rapport and long term relationships with Clients while providing excellent customer service standards. - Create shipment booking arrangements - Entertain customer's enquiries on product & services - Collaborate well with Sales & Operation teams. - Achieve **monthly KPI **of dates arranged & waiting time. - Manage and update...

__ - Provide accurate info and resolve customer issues professionally. - Maintain strong product knowledge to support customer needs. - Collaborate with teams to improve processes and customer experience. - Demonstrate empathy and understanding when dealing with customers. - Assist with online/mobile banking and digital banking inquiries. - **Job...

Expected to consistently deliver excellent quality service to customers to achieve total customer satisfaction and solicit customers’ feedback. - Coordinate with the relevant stakeholders to investigate and respond to customers in a timely manner. - Keep abreast of new developments (SOPs) and changes in products, services, policies, and procedures as...

**Position**: Customer Service **Working Location**: KL Eco City, Bangsar **Salary Range**: RM 2,500 to RM 3,500 **Working Hours**: Monday to Friday (11.00am - 8.30pm) Saturday (11.30am - 4.30pm) **Responsibilities**: - Communicate effectively on customers enquiries - People management - Support related events - Perform warehouse duties (receiving and...

Job Description:● Provide professional and empathetic support to customers via inbound phone and chat.● Troubleshoot common technical issues relating to content streaming services. For example: device compatibility and login errors.● Guide customers through account management and billing inquiries.● Maintain accurate records of customer...

Job Description:● Provide professional and empathetic support to customers via inbound phone and chat.● Troubleshoot common technical issues relating to content streaming services. For example: device compatibility and login errors.● Guide customers through account management and billing inquiries.● Maintain accurate records of customer...

**Position**: Customer Service **Location**: KL Eco City, Bangsar **Salary Range** : RM2,500 - RM 3,500 **Working Hours**: Monday to Friday - 11:00am to 8:30pm (one-hour lunch break) Saturday - 11:30am to 4:30pm **Responsibilities**: - Communicate effectively on customers enquiries - People management - Support related events - Perform warehouse duties...