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Retail Sales Associate 销售顾问 Mandarin Speaking

2 weeks ago

Bintulu, Malaysia OSIM (M) Sdn. Bhd. Full time

**Responsibilities**:

- Maximize all opportunities to close sales and achieve individual sales targets.
- Handle customer enquiries and requests from various platforms promptly and professionally.
- Update and maintain customer records in the system.
- Assist in resolving customer complaints tactfully and effectively.
- Maintain good relationships with customers and business partners.
- Prepare monthly reports and handle basic documentation when required.
- Demonstrate strong product knowledge and professional selling skills to ensure customer satisfaction.
- Ensure store cleanliness and conduct daily stock checks.
- Perform any other tasks assigned by the Supervisor or Area Manager.

**Job Requirements**:

- Minimum SPM qualification; retail sales experience is an advantage.
- Good communication skills in English, Bahasa Malaysia, and Mandarin. Ability to speak local dialects is a plus.
- Friendly, responsible, and self-motivated.
- Strong communication and negotiation skills.
- Willingness to learn and grow in a sales-driven environment.
- Able to work independently and as part of a team.
- Customer service experience is preferred.

**Salary Package**:

- Basic Salary**:RM2,500** + Commission + Incentives: Up to RM5,000/month

**Benefits**:

- Attractive remuneration package and sales incentives.
- 6 rest days per month.
- On-the-job training provided.
- Flexible working hours.
- Annual leave, birthday leave, and staff discounts.
- Outpatient medical and dental coverage.
- Hospitalization and personal accident insurance.
- Performance recognition (e.g. achievement awards, special commissions).
- Career development opportunities.

**岗位职责：**
- 推广及销售 OSIM 产品与服务
- 达成个人销售目标
- 专业并迅速地处理客户来自各平台的咨询与请求
- 跟进客户问题并妥善解决投诉
- 更新并维护客户资料系统
- 与客户及合作伙伴保持良好关系
- 准备每月报告与相关文书工作（如有需要）
- 确保店面整洁，执行每日库存检查
- 完成上级或区域经理指派的其他任务

**岗位要求：**
- 能以马来语、英语和华语沟通
- 独立、有责任心，具良好职业态度
- 具备良好的沟通与谈判能力
- 个性友善，乐于服务顾客
- 欢迎应届毕业生及无经验者，提供在职培训
- 有销售经验或客服经验者优先考虑

**薪酬与福利：**
- **底薪：RM2,500**:

- 激励奖金 + 销售佣金：每月高达 RM5,000
- 提供全面在职培训
- 灵活工作时间，每月休假 6 天
- 多项奖励与认可机制（如：特别奖金、成就奖等）
- 生日礼物与员工优惠
- 良好的职业晋升与发展机会
- 提供门诊医疗与牙科福利
- 住院与人身意外保险

Pay: RM2,500.00 - RM5,000.00 per month

**Benefits**:

- Opportunities for promotion

Work Location: In person