Member Service Manager

**ESSENTIAL DUTIES AND RESPONSIBILITIES**: - To promptly, accurately, professionally and courteously receives all incoming or outgoing calls in a proper telephone etiquette. - To promptly, accurately, professionally and courteously assess all received calls/ inquiries and directs and/or records and relays messages - To maintain thorough knowledge and...

Imagine having the opportunity to join an organization that is committed to your professional growth and development. You will be a part of our amazing team where you will have an opportunity to work with other innovative and passionate individuals in a work-life balance environment, where it is fun, challenging, exciting and ever...

**Employment Type**: Full Time **Industry**: Media Analytics **Location**: Kuala Lumpur, Malaysia **Date Posted**: July 7, 2022 CARMA is a global provider of integrated media intelligence solutions. We deliver what matters using an unrivalled mix of cutting-edge technologies and experienced media measurement and analysis experts. With 19 international...

We are seeking a full-time Executive, Account Management who thoroughly understands the local Tourism Industry. AM will play a key role in sustaining our relationships with Partners, while ensuring Partners' product quality on KKday. Therefore, AM should have excellent customer service skill and communication skills.Success in this position requires a strong...

DescriptionThe purpose of the Regional Servicing Senior Project Manager role is to plan and coordinate medium to large sized technology activities and projects across APAC for customer servicing portfolio. This is a "hands-on" project management role that requires excellent organizational and time management skills, an ability to manage competing priorities...

**_In this role you will be responsible for:_** - Plan and check service schedules via in-house system - Manage and train service staff in order to improve the service quality - Make sure team members provide quality and timely services as per scheduled - Carry out regular quality assurance checks on completed services by spending 20% of available...

KKday is accelerating the world's transition to a brand new travel experience. As the largest travel-experience platform in Asia, KKday is committed to integrating and developing a one-stop platform to meet all travellers' needs.KKday has curated more than 300,000 unique experiences and activities in over 92 countries and 550 cities around the world. KKday...

Team Leadership:Supervise and oversee the air customer service team to ensure high performance and excellent customer support.Provide training, guidance, and support to team members to enhance their skills and efficiency.Customer Service Expertise & System Proficiency:Leverage expertise in air import and export operations to manage day-to-day customer...

**_In this role you will be responsible for:_** - Plan and check service schedules via in-house system - Manage and train service staff in order to improve the service quality - Make sure team members provide quality and timely services as per scheduled - Carry out regular quality assurance checks on completed services by spending 20% of available...

Scope: SE Asia TUMI DTC online & offline (Singapore, Malaysia, Thailand, Australia) Reporting to: General Manager of SE Asia **Key Responsibilities**: - Closely work with CS partners, repair center, frontline team and business heads to provide world-class after sales services and to handle escalated cases effectively. - Establish customer satisfaction...