Internship - Customer Service

Empower Dreams, Transform Lives: Join EasyParcel in Redefining the Future of Delivery Imagine a delivery experience that transcends the ordinary - where each parcel represents not just a package, but a promise fulfilled, a connection made, and an opportunity seized. At EasyParcel, we envision a world where logistics isn't just about moving goods from point...

Job description - Learn and execute of day-to day Air Import Customer Services activities i.e. freight arrival cargo pick-up arrangement, follow up and monitoring. - Coordinate with customs team for shipment customs clearance own/customer appointed - Check job folders to ensure all relevant documents are in place for record and billing means - To support or...

Job description - Learn and execute of day-to day Freight Operation and Customer Services activities i.e. freight (Air / Sea / Trucking) booking and Shipments / Cargoes pick up and delivery. arrangement, follow up and monitoring, billing etc. - Learn and produce daily, weekly and monthly reports and statistics on the Shipments as per required by the...

Handle customer inquiries and respond to messages on Shopee, Lazada, WhatsApp, Facebook, and other platforms. - Attend to inbound phone calls professionally and provide product guidance or support. - Process customer requests, orders, returns, and complaints efficiently and politely. - Provide after-sales support and follow-up when necessary to ensure...

Job Responsibility:Assist with administrative duties, including replying to emails and answering phone calls.Prepare documentation related to customs forms.Support customs clearance processes and handle submissions through customs and government portals.Monitor and track shipment status regularly; follow up closely on any discrepancies or delays.Prepare...

Job DescriptionsAssist in handling customers' inquiries, requests for quotations, and ordersDocument maintenanceMaintain all work orders and customers' purchase ordersMaintain communication records and contract review periodsAssist in processing orders and updating general part dataLiaise with production to expedite customers' requirementsPerform other...

Customer service representatives handle customer request and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. Customer's Convenient is our Priority. SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

Diploma/ Degree in Logistics or experienced as customer service in logistics / warehouse. **Job Description**: Acknowledge mails from Customers Plan & execute Warehouse operation Ensure incoming & outgoing activities run smoothly & generate more productivity To ensure 99% accuracy in recording incoming & outgoing cargoes To maintain good relationship...

Diploma/ Degree in Logistics or experienced as customer service in logistics / warehouse. **Job Description**: Acknowledge mails from Customers Plan & execute export operation Ensure daily activities run smoothly & generate more productivity To ensure 100% accuracy in recording shipment / cargoes details To maintain good relationship with customer...

To liaise with service providers, Customs and customers and relevant departments for all shipment related matters - Process incoming & outgoing shipment. - To handle and resolve all customer complaints / inquiries via mail or phone in a timely and professional manner - To coordinate internally and externally on the arrangement and documentation preparation -...