IT Executive

**JOB DESCRIPTION**:

- Implement and maintain of daily network operation (network, server) which including but not limited to:

- Network routine performance assessment, troubleshoot the network issues and outages (LAN & WAN)
- Server & Storage performance, Server Backup Plan, propose & manage new network related project with proper project management.
- Implementation of new technologies and platforms for supporting on premise network and connectivity to cloud environment.
- Participates in planning design, technical review and implementation for new systems infrastructure hardware and operating systems for new initiatives and projects within the cloud environment.
- Perform troubleshooting, identify root cause and follow up on problem resolution until completion
- Coordinate with Pre-Sales team & end user relating to systems & information security issues
- Document the design, operation and troubleshooting of technology platforms and procedures
- Actively monitors and analyses user requests for hardware and network related issues.
- Troubleshoots any IT technical issues and resolves in a courteous, professional, and timely manner.
- Familiar with computer-related hardware, server, networking maintenance and Microsoft products.
- Prepares technical and documentation
- Conduct onsite routine health check of the systems installed at customer base
- To perform any other tasks assigned by the Management.

**REQUIREMENTS**:

- With 3 - 5 years working experience in related fields
- Knowledge in Cloud, LAN/WAN/Wireless environments, IT Security or Internet technology
- Experience in Windows OS, Azure Cloud Infrastructures, Active Directory, security policies set up, backup & recovery or network equipment such as routers, firewall, switches, etc
- Self-motivated, multi-tasking and willing to take challenges
- Strict adherence to policies, procedures and security practices
- Strong problem determination and solving skill.
- Ability to be a good listener and understand customers’ problems or enquires, and help them solve it
- Good organization, analytical and troubleshooting skills

**Job Types**: Full-time, Permanent

Pay: RM3,500.00 - RM4,500.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Application Question(s):

- Kindly state your resignation notice period.
- How much is your expected salary?

**Experience**:

- IT: 2 years (preferred)
- POS: 2 years (preferred)

**Language**:

- English (preferred)

Work Location: In person