Food & Beverage Captain
4 days ago
To supervise and coordinate the activities of the service team in the Japanese restaurant, ensuring excellent guest service, smooth operations, and compliance with service standards during all shifts.
**Key Responsibilities**
- Supervise, guide, and support the service team during operations.
- Ensure smooth shift handovers and proper staff deployment.
- Maintain excellent guest relations and handle guest feedback or complaints promptly.
- Ensure that food and beverage orders are delivered accurately and efficiently.
- Uphold the service standards, sequence of service, and restaurant grooming requirements.
- Coordinate with kitchen and bar team to ensure smooth service flow.
- Oversee cash handling and billing procedures as per company policy.
- Perform opening, closing, and shift duties as assigned.
- **Job Requirements**:
- Minimum 2 years’ experience in F&B service, preferably in a Japanese restaurant.
- Good knowledge of Japanese cuisine and dining etiquette is an added advantage.
- Pleasant personality, customer-focused, and able to handle pressure.
- Flexible to work on shifts, weekends, and public holidays.
- Proficient in English; knowledge of Japanese is an advantage.
**Job Types**: Full-time, Permanent
Pay: RM2,000.00 - RM2,800.00 per month
**Benefits**:
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development
Work Location: In person
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