Operation Executive(F&b)

6 days ago

Bayan Lepas, Malaysia Sen Kee Food Trading Sdn Bhd ( D' Laksa) Full time

To ensure day to day operations and food preparation are carried smoothly in according to company SOP.
- Responsible in providing a good quality services to the customers.
- Ensure kitchen and sitting area is conducive, safe and comfortable.
- Collaborate with the management and AEON management.
- Train new staff.
- Keeps work area clean and organize.
- Manage and monitor staff productivity and performance.
- Performs other job-related duties as assigned.
- Make sure sales & stock analysis is tally every day.
- Ensure all raw materials in good quality upon serving to customer.
- Recording and updating halal matters (pest control & audit).
- Assist food safety audit and halal department.
- Attend to customer complaint and feedback to ensure customer satisfaction.
- Work according to shift.
- Arrange schedule.
- Must always travel outlet to outlet based on schedule.
- Cover Penang, Kedah area.
- Will based in Penang outlet.
- Travel to outstation as arranged by immediate superior or the Management
- Any ad-hoc tasks required by immediate superior or the Management.

**Daily Task**:
1. Ensure all outlet has enough manpower to run the business.

2. Arrange man power accordingly by follow labor cost guideline.

3. Check morning & closing report for each outlet, follow-up with outlet pic and ensure closing report sent completely.

4. Check Supervisor’s daily report, and record all the issue reported.

5. Submit vegetable order (mon, wed & fri).

6. Outlet visit report includes:

- Outlet condition
- Staff performance
- Product quality
- Stock issue
- Other highlighted issue

**Weekly**:

- Plan staff roster based on outlet’s operational requirements.
- Complete weekly labor cost.
- Conduct staff appraisal on week 3 every month.

**Requirement**:

- Minimum Diploma in any field OR at least 1 year of relevant working experience
- Experience in F&B industry is a must
- Strong leadership, independent, and pleasant personality
- Mature and professional in dealing with staff and customers
- Responsible, detail-oriented, and serious at work
- Able to speak and write in English, Bahasa Malaysia, and Mandarin
- Must have own transport
- Willing to work long hours and travel between states
- Incentives provided for good performance

Pay: RM2,000.00 - RM2,500.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Ability to commute/relocate:

- Bayan Lepas (11900): Reliably commute or willing to relocate with an employer-provided relocation package (preferred)

**Experience**:

- F&B Management: 1 year (preferred)

Work Location: In person

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