Delivery Center Operations Officer

2 days ago


Ipoh, Malaysia LNT EXPRESS SDN. BHD. Full time

_**Job Title: Delivery Center Operations Officer**_
- **Location: Pengkalan, Station 18**_
- **Company: LNT Express Sdn Bhd**_**Responsibilities**:_
- Manage daily warehouse activities including parcel storage, sorting, and dispatch to ensure efficiency and mínimal loss.
- Communicate effectively with both customers and internal teams to resolve basic delivery or receiving issues.
- Verify customer details and ensure data accuracy and timeliness according to operational standards.
- Prepare and review daily, weekly, and monthly reports on undelivered parcels, delivery exceptions, and corrective actions.
- Monitor and compile branch-level financial reports, including daily earnings, to assess operational performance.
- Keep up with relevant technologies and industry best practices to improve operations.
- Assist with other operational tasks and special assignments as directed by the supervisor.
- **Job Requirements**:_
- Minimum **SPM or Diploma** in Logistics, Supply Chain, or a related field.
- At least **1 year** of experience in warehouse or courier/logistics operations.
- Proficient in **Microsoft Office**, especially **Excel** (e.g., Pivot Tables, VLOOKUP).
- Ability to communicate in **English or Chinese** is a plus.
- Strong interpersonal skills, with the ability to communicate and coordinate effectively with various stakeholders.
- A critical thinker with a proactive attitude, focused on continuous improvement and achieving team goals.

**Job Types**: Full-time, Permanent

**Benefits**:

- Opportunities for promotion

Work Location: In person



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