Vp - Avp, Cash Mgt Ops

**About UOB**:
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of around 500 offices in 19 countries and territories in Asia Pacific, Europe and North America. UOB's purpose is to build the future of ASEAN. Our purpose guides The UOB Way - that defines our unique culture and belief system, anchored on our values of being Honourable, Enterprising, United and Committed, and our people philosophy of Care, Growth and Trust.

**About the Department**:
As part of the InnoHub2 team, you will have the opportunity to work on Group initiatives and gain regional business exposure. We are dynamic, passionate and purposeful about delivering trusted financial solutions that enables business growth. An exciting career progression with varied opportunities awaits you at IH2. Come grow your career with us.

**Cash Management Operations Centre (CMOC)**is part of UOB’s Global Technology & Operations organization. CMOC handles a full range of Cash Management products and services for the bank’s Wholesale Corporate and Retail Customers across diverse industries and business segments. The role of Head of Cash Management Operations Centre at IH2 provides management oversight and manages the team in IH2 which serves as an extension to the CMOC team in Singapore.
The key products and services include Inward and Outward Remittance, Inward and Outward Singapore Dollars MEPS Plus Payments, Corporate Account Opening & Maintenance, Corporate Business Internet Banking Setup & Maintenance and SWIFT Operations. For SWIFT Operations, SWIFT Message routing is one of the key activities. Our Remittance processing supports both Wholesale and Retail customer segments. Overall, the team function as an important conduit to support both UOB wholesale and retail customers using our Cash Management services and products.

**Responsibilities**:
You will be part of Malaysia Hub supporting in the client’s static data maintenance during the life cycle of corporate accounts.

Your **key responsibilities** include:

- Lead the Static Data Maintenance team in Malaysia Hub to ensure the highest processing standards are consistently attained.
- Plan, review, organize and supervise the functioning of the Static Data Maintenance team - daily activities, management of volumes and transaction processing, hiring, and training of resources etc.
- Process and/or approve data maintenance requests with accuracy and within established SLA in compliance with regulatory laws, internal policy and procedures.
- Ensure all SLA’s / KPI’s as agreed with the Singapore team are duly met and active steps taken to ensure consistency in delivery.
- Ensure all controls - Start of day, intraday and End of day are meticulously followed, and evidence kept of the same.
- Implement and maintain a high standard of operations control and compliance to always protect the Group’s and Clients’ interests.
- Ensure all operations managed by the team are always ‘audit worthy’ and will pass scrutiny of the various 1st, 2nd and 3rd lines of defence teams.
- Ensure escalations are raised to the Singapore team on a timely basis, as required.
- Manage the key operational risk indicators of the team and maintain within acceptable levels.
- Ensure any complaints and queries from the Singapore team (including from Business Units) are handled on a timely basis without recurrence.
- Review all People aspects of the team - optimally trained, motivated team who can deliver as per SLA requirements. Provide guidance to staff as required on all technical and non-technical requirements, as needed
- Participate in projects and discussions with the Singapore team, as required.
- Strong commitment and drive to Eliminate, Simplify and Automate process.
- Other tasks as directed by Department Head.

**Job Requirements**:

- Bachelor’s degree/ Diploma holder
- At least 5 years relevant experience. Good knowledge of FATCA/CRS and QI documentation
- Able to multi-task and work under tight deadlines
- Sound judgement and initiative
- Good analytical and problem solving skills
- Able to work with mínimal supervision and a team player
- Good communication and interpersonal skills
- Able to work independently and in a team
- Excellent interpersonal and communication skills
- Proficient computer skills. Those with working experience with Excel VBA, Macros will have an added advantage
- Must be able to work on public holidays, when required

**Be a part of UOB Family**: