Waiter & Barista

**Greeting and Seating Guests**:

- Warmly welcome guests upon their arrival at the restaurant.
- Usher guests to their tables, ensuring their comfort and satisfaction.
- Manage reservations and seating arrangements efficiently, adhering to the restaurant's seating policies.

**Menu Presentation and Recommendations**:

- Present menus to guests and provide detailed descriptions of dishes, specials, and beverages.
- Offer recommendations based on guests' preferences, dietary restrictions, and the restaurant's signature dishes.
- Have a thorough knowledge of the menu, including ingredients and preparation methods, to answer any questions confidently.

**Taking Orders and Serving**:

- Take accurate food and beverage orders from guests, ensuring attention to detail and accuracy.
- Coordinate with the kitchen and bar staff to ensure timely delivery of orders.
- Serve meals and beverages to guests professionally and courteously, following established service standards.

**Customer Engagement and Satisfaction**:

- Proactively engage with guests to ensure a personalized and memorable dining experience.
- Anticipate guests' needs and address any concerns or special requests promptly and effectively.
- Respond to feedback and inquiries with professionalism and a commitment to exceeding guest expectations.

**Table Maintenance and Cleanliness**:

- Maintain cleanliness and organization of tables, dining areas, and service stations throughout service hours.
- Set up and clear tables efficiently, following proper service protocols and etiquettes.
- Ensure tableware, glassware, and utensils are clean and polished for each guest.

**Upselling and Revenue Generation**:

- Promote additional menu items, specials, and beverage pairings to enhance guests' dining experiences.
- Encourage guests to indulge in dessert offerings, after-dinner drinks, or other premium options to increase revenue.
- Demonstrate product knowledge and enthusiasm to encourage upselling opportunities.

**Team Collaboration**:

- Collaborate effectively with other team members, including servers, hosts/hostesses, kitchen staff, and management, to ensure seamless operations.
- Communicate guest preferences, special requests, and feedback to relevant team members for optimal service delivery.

**Job Types**: Part-time, Contract, Internship
Contract length: 6 months

Pay: From RM9.00 per hour

**Benefits**:

- Professional development

**Experience**:

- Server: 1 year (preferred)