Sales Executive
6 days ago
Scheduled daily group activities
- Answer incoming phone calls in a pleasant manner using Hotel’s telephone etiquette guidelines. Handle telephone enquiries according to departmental procedure
- Coordinate all group arrangements
- Work with group contacts to facilitate program planning and requirements
- Communicate group needs and specifications to all relevant department
- Follow up with Post-Conference reports and review group billings
- Input all group bookings and update booking activities in the system on a weekly basis
- Prepare reports, maintain proper records and filing system in accordance to hotel’s sales administration process
- Maintain gifts inventory and coordinate the sending of gifts to clients
- Arrange site inspections for potential clients
- Promote positive relations with clients and attend to all requests expediently and courteously
- Acknowledge and handle clients’ complaints and comments tactfully and efficiently. Report incidents or other irregularities to management
- Up-sell and promote hotel’s facilities and services at every available opportunity in order to maximize sales revenue
**Knowledge and Experience**
- Diploma in Tourism / Hospitality Management / Events Management
- Minimum 2 year of experience in a similar capacity
- Excellent reading, writing and oral proficiency in English language
- Proficient in MS Excel, Word, & PowerPoint
**Job Type**: Permanent
Pay: From RM3,000.00 per month
**Benefits**:
- Free parking
- Health insurance
- Meal provided
- Opportunities for promotion
Application Question(s):
- Expected Basic Salary ?
Work Location: In person
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