Sales Executive

2 days ago


Tanjung Bungah, Penang, Malaysia Mercure Penang Beach Full time 30,000 - 50,000 per year
  • Scheduled daily group activities
  • Answer incoming phone calls in a pleasant manner using Hotel's telephone etiquette guidelines. Handle telephone enquiries according to departmental procedure
  • Coordinate all group arrangements
  • Work with group contacts to facilitate program planning and requirements
  • Communicate group needs and specifications to all relevant department
  • Follow up with Post-Conference reports and review group billings
  • Input all group bookings and update booking activities in the system on a weekly basis
  • Prepare reports, maintain proper records and filing system in accordance to hotel's sales administration process
  • Maintain gifts inventory and coordinate the sending of gifts to clients
  • Arrange site inspections for potential clients
  • Promote positive relations with clients and attend to all requests expediently and courteously
  • Acknowledge and handle clients' complaints and comments tactfully and efficiently. Report incidents or other irregularities to management
  • Up-sell and promote hotel's facilities and services at every available opportunity in order to maximize sales revenue

Knowledge and Experience

· Diploma in Tourism / Hospitality Management / Events Management

· Minimum 2 year of experience in a similar capacity

· Excellent reading, writing and oral proficiency in English language

· Proficient in MS Excel, Word, & PowerPoint

Job Type: Permanent

Pay: From RM3,000.00 per month

Benefits:

  • Free parking
  • Health insurance
  • Meal provided
  • Opportunities for promotion

Application Question(s):

  • Expected Basic Salary ?

Work Location: In person



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