Car Service Advisor
2 weeks ago
Mengendalikan serta memastikan keperluan perkhidmatan harian pelanggan dengan mematuhi prosedur SST.
- Menguruskan pendaftaran temu janji perkhidmatan.
- Mempromosikan perkhidmatan dan jualan alat ganti.
- Pelaksanaan tugas dan tanggungjawab berkaitan _Customer Service_.
- Selaraskan dengan Mechanic/Foreman mengenai status semasa atau terkni hasil kerja dan maklumkan sebarang kelewatan kepada pelanggan dengan sewajarnya.
- Mengendalikan aduan pelanggan dan memastikan kepuasan pelanggan pada tahap yang sepatutnya.
- Memastikan pelanggan diingatkan berkenaan peringatan 1 hari sebelum temu janji.
- Sentiasa mengemas kini status alat ganti pelanggan dengan lebih proaktif.
- Memberi maklum balas segera untuk sebarang pertanyaan pelanggan
- Menjadi wakil syarikat bagi membuat pemeriksaan kenderaan
**Job Type**: Permanent
Pay: RM2,000.00 - RM3,000.00 per month
**Benefits**:
- Opportunities for promotion
Schedule:
- Day shift
Supplemental Pay:
- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Mechanic: 1 year (preferred)
- Customer service: 1 year (preferred)
- Automotive Industry: 1 year (preferred)
Expected Start Date: 11/07/2024
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