Retail Associate

5 days ago

Johor Bahru, Malaysia AP Millennium Consultants Full time

**Location: Office is based in Bandar Baru Uda**

**Working hours: 9.30am - 6.30pm**

**Working days: 5 days work, 2 days off**

**Salary: RM2300 - RM3200 + commission**

**Employment Status: 1 year contract (Renewable basis)**

**ACCOUNTABILITIES**
- Create conversations and engage with the customers to convert into sales opportunities (postpaid / prepaid registrations, devices, VAS and accessories, etc.)
- Result-driven and stay up-to-date with the product features and maintain retail outlet visual appearance in high standards.
- Achieve desirable Net Promoter Score (NPS) by providing exceptional service to the customers. Providing customers with advisory. Product ownership experience and good after sales support.
- Resolve and update customers’ enquiries and complaints and the service is quick and efficient to ensure maximum customer satisfaction by taking ownership of customers’ issues.
- Involve in special events or outside sales and servicing initiatives i.e. device launching as set by the management and execute departmental improvement initiatives at the outlet level.
- Provide continuous and positive feedback to Retail Manager/ Retail Senior Manager on operations and other relevant matters for improvement purposes.
- To maintain accuracy of transactions, inquiries and complaints to meet required KPIs thereby increasing customers’ trust and satisfaction.
- Execute departmental improvement initiatives at the outlet level and perform any other duties as directed by the superior.

**JOB REQUIREMENT**
- Higher Secondary / STPM / Professional Certificate / Diploma / Degree or its equivalent.
- Relevant work experience of minimum two (2) years in Telco or retail industries preferred. Experience in showcasing and conducting product demonstrations preferred.
- Obsessed with customers, passionate about sales, competitive spirit and understand people through interactive conversations.
- Tech-savvy and computer literate.
- Excellent communication, written and interpersonal skills. Strong verbal & written English. Mandarin-speaking is an added advantage
- Personal traits: Positive, Passionate, Collaborative, Creative, A Self Starter, Ability to perform under pressure, a team player and leadership qualities.

**Salary**: RM2,300.00 - RM3,200.00 per month

Schedule:

- Rotational shift

**Education**:

- STM/STPM (preferred)

**Experience**:

- Retail: 2 years (preferred)
- Sales: 2 years (preferred)

  • Retail Associate

    1 week ago

    Johor Bahru, Malaysia Retail Clothing Company Full time

    **Job description** **Location**: - Johor Premium Outlet **Responsibilities**: - Perform duties which are relevant to acquire sales for the outlet assigned to - Maintain store upkeep - Participate in all store events (eg: sale & season set-up, annual stock take) **Requirements**: - Required language(s): English, Bahasa Malaysia. Ability to speak...

  • Retail Associates

    1 week ago

    Johor Bahru, Malaysia VALIRAM Full time

    **Retail Associates, Michael Kors, Johor Premium Outlets** **Job Scope** - The Retail Associate will act as a Brand Ambassador and be responsible for delivering an exceptional customer service experience to delight the customers. - Support the day-to-day store operations including retail sales, stocks management, cashiering and any other tasks as instructed...

  • Retail Sales Associate

    5 days ago

    Johor Bahru, Johor, Malaysia SmartHire by SEEK Full time

    Our client "Royal Selangor International Sdn Bhd" is seeking a Retail Sales Associate to join their teamAre you passionate about delivering exceptional customer service and driving sales in a dynamic retail environment? Join our client's team as a Retail Sales Associate and be part of a prestigious brand known for its quality products and customer-centric...

  • Retail Associate

    1 week ago

    Johor Bahru, Malaysia VALIRAM Full time

    **Retail Associate - Victoria's Secret, Aeon Tebrau** **Job Scope** - The Retail Associate will act as a Brand Ambassador and be responsible for delivering an exceptional customer service experience to delight the customers. - Support the day-to-day store operations including retail sales, stocks management, cashiering and any other tasks as instructed by...

  • Retail Associate in Johor Bahru

    1 week ago

    Johor Bahru, Malaysia Risegroupe Sdn Bhd Full time

    LokalTeez.my is Hiring: Part-Time Retail Associate! Location: Johor Bahru (Angsana, Toppen, Aeon Tebrau) **Salary**: RM100-120 per day (Salary + Commission + Incentives) Join LokalTeez.my as a Part-Time Retail Associate and be part of a growing, energetic team! We’re looking for motivated individuals to help promote our products and provide excellent...

  • Part-Time Retail Associate

    7 days ago

    Johor Bahru, Johor, Malaysia Risegroupe Sdn Bhd Full time

    Job Title: Part-Time Retail AssociateCompany: LokalTeezLocation: Toppen Shopping CentreJob Type: Part-TimeCompensation: RM80/day + commissionJob Overview:LokalTeez is seeking responsible and customer-focused individuals to join our team as Part-Time Retail Associates. Successful candidates will assist customers, maintain store standards, and support daily...

  • Retail Associate in Kl

    1 week ago

    Johor Bahru, Malaysia Risegroupe Sdn Bhd Full time

    LokalTeez.my is Hiring: Part-Time Retail Associate! Location: KL & SELANGOR (Setia City Mall, Sogo KL, MyTown, Aeon Shah Alam, Melawati Mall, Elmina Lakeside Mall) **Salary**: RM100-120 per day (Salary + Commission + Incentives) Join LokalTeez.my as a Part-Time Retail Associate and be part of a growing, energetic team! We’re looking for motivated...

  • Retail Associate

    2 weeks ago

    Johor Bahru, Johor, Malaysia Talentvis Full time 1,000 - 19,000 per year

    About the Role:We are looking for a friendly, motivated, and customer-oriented Retail Sales Associate to join our outlets.Responsibilities:Greet and assist customers in a friendly and professional manner.Provide accurate product information and advice to customers.Actively promote and upsell products to meet or exceed sales targets.Understand and communicate...

  • Retail Associate in Johor Bahru

    1 day ago

    Johor Bahru, Malaysia Risegroupe Sdn Bhd Full time

    **Job Title**: Part-Time Retail Associate **Location**: Johor Bahru - Angsana Mall **Pay**: RM80/day + commission - Assist customers and promote products - Maintain store cleanliness and display - Provide good customer service **Requirements**: - Good communication skills - Retail/sales experience is an advantage - Able to work flexible...

  • Retail Associates

    2 weeks ago

    Johor Bahru, Malaysia VALIRAM Full time

    **Retail Associates, Michael Kors, Johor Premium Outlets** **Job Scope** - The Retail Associate will act as a Brand Ambassador and be responsible for delivering an exceptional customer service experience to delight the customers. - Support the day-to-day store operations including retail sales, stocks management, cashiering and any other tasks as instructed...