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E-commerce Marketing Associate

3 weeks ago

Subang Jaya, Malaysia The Kettle Gourmet Full time

As an **E-Commerce Marketing Associate** at The Kettle Gourmet, you will play a pivotal role in executing and managing digital marketing campaigns and initiatives for our specialised brand. This position demands a blend of creativity, strategic thinking, and a deep understanding of e-commerce dynamics. You will be the driving force behind our Shopify store, ensuring its success through innovative marketing strategies and thorough understanding of our product ecosystem. Campaign Execution: Lead the execution of marketing campaigns for our Shopify store, closely collaborating with the Brand Manager to ensure alignment with brand vision.
- **Project Management**: Act as the primary liaison and project manager for integration activities across departments (marketing, creatives, operations), effectively managing quarterly brand initiatives and strategies.
- **Brand Growth Support**: Assist the Brand Manager in driving product performance and growth through various avenues such as influencer marketing, PR releases, e-commerce store optimisations and marketplace (Lazada and Shopee) optimisations.
- **Website Management**: Oversee the website's functionality and integrity, implementing UI/UX front-end changes to enhance user experience.
- **Proactive Problem-Solving**: Identify potential issues before they escalate, maintaining a thorough understanding of the competitive and industry landscape.
- **Customer Experience Coordination**: Collaborate with the Customer Happiness Manager and overseas customer service team to deliver exceptional customer experiences for our product portfolio.
- **Project Tracking**: Monitor deadlines, dependencies, decisions, and actions to ensure smooth acquisition and migration processes in marketing projects.
- **Internal Communication**:Clarify and drive project commitments, maintaining clear accountability chains across teams involved in campaigns and projects.
- Logistics Management: Handle day-to-day operational tasks includin, coordinating meetings, and managing logistics.
- **Risk Management**:Anticipate changes, manage project escalations, and develop contingency plans to address potential crises.
- **Ad-hoc Responsibilities**: Be prepared to handle other tasks as they arise, contributing to the team's overall success.

**Job Types**: Full-time, Contract

**Salary**: Up to RM5,000.00 per month

**Benefits**:

- Flexible schedule
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

**Education**:

- Bachelor's (preferred)

**Experience**:

- E-commerce: 2 years (preferred)

**Language**:

- English (preferred)

Ability to Commute:

- Subang Jaya (preferred)