Sales Network Administrator

2 days ago

Bukit Mertajam, Malaysia PMW SALES & MARKETING SDN BHD Full time

1. DAILY SALES TARGET MANAGEMENT DAILY TARGETS:

- MONITOR DAILY SALES ACHIEVEMENT
- TRACK SALES VALUE TARGET:

- UPDATE SALES DASHBOARD HOURLY
- SEND ALERTS FOR BELOW-TARGET PERFORMANCE
- GENERATE END-OF-DAY SALES REPORTS
- CALCULATE DAILY CONVERSION RATES
- MONITOR INDIVIDUAL RESELLER CONTRIBUTIONS
- TRACK TERRITORY-WISE DAILY PERFORMANCE
- REPORT DAILY TARGET GAPS AND ACTION PLANS

2. RESELLER RECRUITMENT DAILY ACTIVITIES:

- SCREEN NEW RESELLER APPLICATIONS (PROCESS WITHIN 24 HOURS)
- CONDUCT INITIAL ASSESSMENT CALLS DAN WHATSAPP
- BUSINESS OPPORTUNITY PREVIEW (BOP)
- SCHEDULE RECRUITMENT BRIEFINGS
- PREPARE RECRUITMENT PACKAGES
- PROCESS RESELLER DOCUMENTATION INCLUDING
- BUSINESS REGISTRATION
- BANK DETAILS
- TERRITORY APPLICATIONS
- PERSONAL DOCUMENTATION
- COORDINATE BACKGROUND CHECKS
- ARRANGE WELCOME MEETINGS
- PREPARE AUTHORIZATION LETTERS
- SET UP RESELLER ACCOUNTS IN SYSTEM

3. RESELLER RELATIONSHIP MANAGEMENT REGULAR ENGAGEMENT:

- MORNING BRIEFING WITH RESELLER NETWORK
- DAILY WHATSAPP/COMMUNICATION GROUP MANAGEMENT
- SHARE DAILY PROMOTIONS AND UPDATES
- PROCESS RESELLER INQUIRIES WITHIN 2 HOURS
- TRACK RESELLER ACTIVITY LEVELS
- ORGANIZE MONTHLY RESELLER MEETINGS
- PLAN QUARTERLY BUSINESS REVIEWS
- ARRANGE ANNUAL RESELLER CONVENTIONS
- MANAGE RESELLER REWARD PROGRAMS

4. RESELLER DEVELOPMENT PROGRAM ONGOING SUPPORT:

- COORDINATE NEW RESELLER ORIENTATION
- ARRANGE PRODUCT TRAINING SESSIONS
- SCHEDULE BUSINESS DEVELOPMENT WORKSHOPS
- TRACK TRAINING COMPLETION
- MONITOR PERFORMANCE IMPROVEMENT
- PROVIDE SALES TECHNIQUE GUIDANCE
- SHARE BEST PRACTICES
- ORGANIZE PEER LEARNING SESSIONS
- FACILITATE MENTOR-MENTEE PROGRAMS

5. STANDARD ORDER PROCESSING DAILY TASKS:

- PROCESS ORDERS WITHIN 1-HOUR SLA
- VERIFY ORDER DETAILS AND PRICING
- ENTER ORDERS INTO SYSTEM
- TRACK ORDER FULFILLMENT
- SEND ORDER CONFIRMATIONS
- HANDLE ORDER MODIFICATIONS
- COORDINATE URGENT ORDERS
- GENERATE DAILY ORDER REPORTS
- MONITOR DELIVERY STATUS

6. RESELLER PERFORMANCE MANAGEMENT DAILY MONITORING:

- TRACK INDIVIDUAL RESELLER SALES
- MONITOR TERRITORY COVERAGE
- UPDATE PERFORMANCE SCORECARDS
- IDENTIFY UNDERPERFORMING RESELLERS
- HIGHLIGHT TOP PERFORMERS
- GENERATE PERFORMANCE REPORTS
- PLAN INTERVENTION PROGRAMS
- SET IMPROVEMENT TARGETS

7. RESELLER SUPPORT ADMINISTRATION DAILY SUPPORT:

- PROCESS STOCK REQUESTS
- HANDLE PRICING QUERIES
- MANAGE MARKETING MATERIAL DISTRIBUTION
- UPDATE PROMOTIONAL INFORMATION
- COORDINATE TERRITORY ACTIVITIES
- PROCESS COMMISSION CLAIMS
- HANDLE CUSTOMER REFERRALS
- SUPPORT MARKETING ACTIVITIES
- MANAGE RESELLER FEEDBACK

**Job Types**: Full-time, Part-time, Permanent, Contract
Contract length: 30 months

Pay: RM1,700.00 - RM6,000.00 per month

Expected hours: 48 per week

**Benefits**:

- Maternity leave
- Meal allowance

Work Location: In person

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